Arturo Lopez | Page 13

Wasn’t told about a part damaged during a recall fix. Was not fixed before I picked up vehicle, found out about damage and part when I called in for a seatbelt issue after the recall fix. Had I not calle Was not fixed before I picked up vehicle, found out about damage and part when I called in for a seatbelt issue after the recall fix. Had I not called in about another issue I probably would have never found out about the part that was damaged. Part was fixed; test drove and was told seatbelts were fine. At pickup was told a seatbelt sensor was replaced . Nothing was mentioned of that either. Very poor communication and follow up with this team More

by ashleyemond08 Verified Customer Verified Customer

Report | Print

I've always been pleased with the service department and continue to be so. Sean was very helpful. continue to be so. Sean was very helpful. More

by terdenney Verified Customer Verified Customer

Report | Print

I thought it was an honest dealership until I was told it would cost me $1,900+ to replace my horn. would cost me $1,900+ to replace my horn. More

by MMEDR42 Verified Customer Verified Customer

Report | Print

On time start. They kept me informed. Price matched estimate. Finish time was excellent, better than expected They kept me informed. Price matched estimate. Finish time was excellent, better than expected More

by CURRANSTEV Verified Customer Verified Customer

Report | Print

The service writers at Corwin's are awesome! They are always so friendly and helpful. They take wonderful care of my car. I've had to stop by with some emergency repairs and they have always wor They are always so friendly and helpful. They take wonderful care of my car. I've had to stop by with some emergency repairs and they have always worked me in and gotten my problems fixed. I always recommend Corwin's. More

by Janna Verified Customer Verified Customer

Report | Print

I really really liked the salesman Drew. He helped us find the perfect car. He was very, very helpful without being pushy. Kudos to him. However the mechanic department is not very impr He helped us find the perfect car. He was very, very helpful without being pushy. Kudos to him. However the mechanic department is not very impressive. They diagnosed the check engine light as a knock sensor on Saturday as we sealed the deal on the car and promised to fix it. It was to be done Monday or Tuesday. I recieved a photo text with the car on the lift being fixed. However, on Wednesday when we called the mechanic said he'd never seen it till Wednesday. ??? I finally got the car Thursday evening. But, Friday morning the check engine came on again. It's not fixed. I'm not happy. I love the car . I just wanted it fixed. More

by LINDAGANZEL Verified Customer Verified Customer

Report | Print

Great service department. The dealership is like family. Corwin is our family now and into the future. The dealership is like family. Corwin is our family now and into the future. More

by NLZIMMER Verified Customer Verified Customer

Report | Print

The dealership is comfortable and very clean including the restroom. Staff appears to be very busy but never to busy to answer a question. I do miss seeing vehicles the showroom. I’d like a new car but wo the restroom. Staff appears to be very busy but never to busy to answer a question. I do miss seeing vehicles the showroom. I’d like a new car but won’t buy one sight unseen. Also, i’d like to say the service department is awesome! More

by JTHOMAS425 Verified Customer Verified Customer

Report | Print

Always a pleasant experience to take our Toyota vehicles for service. I have worked with Arturo several times now, and he is always very professional and courteous. Service is a very important part of my de for service. I have worked with Arturo several times now, and he is always very professional and courteous. Service is a very important part of my decision when looking for a new car or truck. More

by KCPACK01 Verified Customer Verified Customer

Report | Print

We were in a time crunch before leaving the state and they were very helpful dealing with insurance and locating parts quickly enough to complete the service. they were very helpful dealing with insurance and locating parts quickly enough to complete the service. More

by acahill403 Verified Customer Verified Customer

Report | Print