Arturo Lopez | Page 12

I called to get an estimate on maintenance that might be needed. Someone in the service dept called me back after checking parts and labor. The estimated costs costs ended up being the lowest of the dealers needed. Someone in the service dept called me back after checking parts and labor. The estimated costs costs ended up being the lowest of the dealerships I contacted. So, I scheduled the service. The following day I was concerned the actual cost could be more, so I called back to confirm everything. This time I spoke to a different person. After some discussion I was told that my car would need an inspection before they could confirm the cost. No one informed me this inspection would cost extra. When I got to the dealership the service rep did ask if anyone informed me of their fee. No one had but I agreed based on the fact that they don’t charge if they do the work. Needless to say the cost went much higher and now they’re the highest bidder for the work. I’ve had oil changes at this dealership before and it looks to me like their evaluation is the same as when you get it free with an oil change. So, I had to pay $100 + tax just to get a real bid. More

by srlarsen_1 Verified Customer Verified Customer

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Ethan and Jaimie were both amazing. You could tell they really knew their stuff and were magically able to help us sort out trading in a car that simply wasn't working for my long commu You could tell they really knew their stuff and were magically able to help us sort out trading in a car that simply wasn't working for my long commutes for one that's much more reliable and doing the job perfectly so far! Thank you, team Corwin! More

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It is always a pleasant experience when bringing in my vehicle for an oil service. Impressed with how quicklt/efficient, especially for a last minute scheduled appointment. vehicle for an oil service. Impressed with how quicklt/efficient, especially for a last minute scheduled appointment. More

by JUAN2NV Verified Customer Verified Customer

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Arturo did a great job assisting me. Excellent customer service. My only complaint was my appointment was 8:30 am and they didn’t get to my car until the afternoon. Excellent customer service. My only complaint was my appointment was 8:30 am and they didn’t get to my car until the afternoon. More

by TKB4444 Verified Customer Verified Customer

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Took my vehicle on time and kept me updated on what was going on with it going on with it More

by PJWELCH90 Verified Customer Verified Customer

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When we got home there was a puddle of oil under the car. My husband had to get under the car and take off plastic cover, wipe everything down and come back later to make sure it wasn’t leaking. Apparently o My husband had to get under the car and take off plastic cover, wipe everything down and come back later to make sure it wasn’t leaking. Apparently oil was spilled and pooled down. Plus I got someone else’s paper work for a Toyota Camry not my Lexus paperwork. More

by Bdhamon Verified Customer Verified Customer

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Got my tires rotated. Service was fast and friendly. My truck got a nice wash too. Service was fast and friendly. My truck got a nice wash too. More

by gaoze Verified Customer Verified Customer

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Truck returned without having been run through the carwash, which unless freezing weather is prelevant, is customary carwash, which unless freezing weather is prelevant, is customary More

by AACJOCHOA Verified Customer Verified Customer

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It was my first time there. Very nice and efficient. (It forces 15 words minimum) Very nice and efficient. (It forces 15 words minimum) More

by mhagg Verified Customer Verified Customer

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Nice helpful guy. Very nice and clean waiting area. And my car was done pretty quick and it was nice and clean when I got it back Very nice and clean waiting area. And my car was done pretty quick and it was nice and clean when I got it back More

by LKPALM Verified Customer Verified Customer

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