Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Volkswagen
Lakeland, FL
3,168 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 26, 2026
Horrible service: Scheduled oil change took over two
hours, staff lost car, and barely started working.
Arrival: Early for scheduled appointment, checked in promptly.
Wait Time: Over 90 minutes passe
More
by collette.l.morton1
Verified Customer
Verified Customer
Employees Worked With
Mathew advisor and some guy with a pony tail that checked us in
March 25, 2026
Great customer service, fast friendly, I had a great
experience with them on my new purchase! Everyone was very professional and friendly! I highly recommend them for your next vehicle purchase!
More
by hopewillis1105
Verified Customer
Verified Customer
March 24, 2026
Service manager was very attentive and listened to what
my concerns were with my car. He took the car in on the appointment right away told me the delays that were expected, and you might surprise the car
More
by mike.digioia
Verified Customer
Verified Customer
Employees Worked With
Service
Dealership Inventory (171 Vehicles)
2026 Volkswagen Jetta GLI
new
Monument Gray w/Dp Blk Rf exterior
Automatic
Front-wheel Drive
2018 Jeep Wrangler JK
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Shuttle Service
- Television
- Vending Machines
