Ashley Dewaelsche

My wife and I had a truly outstanding experience start to finish with Ashley. We traveled from out of state to pick up our XM. There was nothing transactional about this experience. She made us feel at home, finish with Ashley. We traveled from out of state to pick up our XM. There was nothing transactional about this experience. She made us feel at home, picked us up from our hotel, and had a personalized gift from the local area for us. Who does this level of customer service in 2025? Very few people/companies left in this world that treat customers this way. Pricing was better than all the dealers in our area, but I'd travel 10 hours just for this service alone. If you're reading this review...buy from Ashley and Fort Wayne BMW. More

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Ashley was very helpful, thorough and knowledgeable. Ashley communicated everything through the entire process. Closing and delivery were prompt, quick and easy. Ashley communicated everything through the entire process. Closing and delivery were prompt, quick and easy. More

by WAGS1829 Verified Customer Verified Customer

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Ashley was wonderful and answered all my questions. The process to buy the car was super fast and easy! The process to buy the car was super fast and easy! More

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This dealership is very accommodating, not only professional but friendly as well! They do a great job building relationships with their clients. professional but friendly as well! They do a great job building relationships with their clients. More

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Ashely is the type of seller we were hoping for. Not only was she patient and kind, she was very communicative. She showed that she still cared about our needs even AFTER we purchased our very first Not only was she patient and kind, she was very communicative. She showed that she still cared about our needs even AFTER we purchased our very first BMW. Most dealerships tend to treat you differently once you pay and sign the dotted line. So Thanks to Ashely, we are happy with our purchase. More

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Buying a new car as a woman is not the most enjoyable experience , but She made it the best experience ever. Thank you sooooo much. When my lease is up, I will definitely be back to see you and I’ll ref experience , but She made it the best experience ever. Thank you sooooo much. When my lease is up, I will definitely be back to see you and I’ll refer my family and friends to you. More

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Ashley was great to work with! Her communication and work throughout the process was very professional and accomodating! Her communication and work throughout the process was very professional and accomodating! More

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From my first contact with Ashley through to the end purchase, the experiance was great. Communication from Ashley was always prompt and accurate, and after arriving at the dealership was immediatly gre purchase, the experiance was great. Communication from Ashley was always prompt and accurate, and after arriving at the dealership was immediatly greeted and shown the vehicle I was interested in. There was plenty of time to review and no pressure to purchase. Ashley was very informative and knowledgeable about features, options and build of the X7 model. Michael gave me a thourough overview of all the functions and helped setup everything. When it came time to purchase, Zach was personable and quickly explained all optional products, making the paperwork a quick and pleasant experiance. Before leaving, Scott took the time to meet me and ask about the experiance, completing the great time I had there. I highly recommend utilizing Ashley and team, what an outstanding crew, a big thank you to all for making it a great day! More

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Very impressed with every staff member we interacted with! Ashley was kind, knowledgeable and patient throughout the entire process. We never felt pushed or pressured into anything we weren’t comfortabl with! Ashley was kind, knowledgeable and patient throughout the entire process. We never felt pushed or pressured into anything we weren’t comfortable with. Michael taking the time for a technical overview was extremely helpful! Zack was personable and very easy to work with for the financials. Dave from the service department coming out to meet us and answer any questions we had. Sarah with management also introduced herself and helped with any questions or concerns. Everyone was amazing!!! More

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Ashley was very accommodating with the entire research and purchase process. After not being able to find the vehicle in stock or local area inventory, Ashley presented the option of ordering a new vehic and purchase process. After not being able to find the vehicle in stock or local area inventory, Ashley presented the option of ordering a new vehicle. This was a simple process and we built a vehicle with our preferred options. Ashley walked us through this process, outlined all the conditions we needed to meet, put together the offer, and we made the purchase. The negotiations were simple and straightforward, done professionally, and were wrapped up quickly. Ashley put in the order and 7 weeks later, our new vehicle was delivered. Ashley prepped the vehicle for us and did a superb job. The dealership was somewhat disappointing for a brand as regaled as BMW. Other than a bow on the hood and a signboard, no one else bothered to thank or congratulate us for our purchase. My last BMW was purchased in Florida and that dealership presented us with a couple of BMW hats, 2 sleeves of golf xxxxx, several dealership pens, and a 2 tiered cake, along with balloons and music! The general manager and others stood in a line and shook our hands and congratulated us for our purchase. Ashley was the only one to show genuine gratitude and happiness. Not to take away from Ashley, but the appreciation was kind of vanilla when compared to others! Buying one of these vehicles is a pretty big purchase! We were very pleased with Ashley, but somewhat disappointed with BMW of Fort Wayne. More

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