Ashley Glick | Page 5
Service Advisor
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
43 Reviews
Write a Review43 Reviews of Ashley Glick
June 14, 2016
A positive experience From the beginning to end of my service for my 2008 TL was very helpful, cordial, thoughtful and responsive. I felt my needs were met and exceed my e From the beginning to end of my service for my 2008 TL was very helpful, cordial, thoughtful and responsive. I felt my needs were met and exceed my expectations of the care given to me and my TL. More
Other Employees Tagged: Zach Zeune , Jami Meredith
May 04, 2016
Speedy Airbag Repair w/ Friendly Service - BUT I received a recall notice on my 2010 Acura RDX Turbo regarding the airbag, so naturally I contacted my local Acura dealer, Acura Columbus, as soon as I received a recall notice on my 2010 Acura RDX Turbo regarding the airbag, so naturally I contacted my local Acura dealer, Acura Columbus, as soon as I could. They arranged for me to receive a rental vehicle, free of charge, until the time came that they received in the replacement parts to remedy the airbag issue. Then, my scheduled repair appointment was set for 4/29/16. The repair time was very quick, less than an hour-and-a-half, and everyone I encountered was very professional, courteous and friendly. However, I noticed upon driving home that there was an issue with my repair - every time I turned my wheel, I'd hear a rattling sound coming from within the steering column, as if a loose screw had been dropped inside and not recovered. Now I have to return to the dealer service center to have this issue resolved. It's inconvenient, but the fine service I've received otherwise speaks loudly to th quality of this dealer. I just wish my airbag repair had been completed completely correctly... But we're all human. More
Other Employees Tagged: Chris Diglia, Joyce Garrett, Bob Meyer
April 22, 2016
Acura Recall Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a Unfortunately Corporate Acura has policies that make it difficult for dealerships like Columbus to give their customers great service when there is a part recall. However, Acura Columbus fixed my car quickly when they received the part a month later. The manger reached out to me and wanted to hear about my experience and help fix any complaints. More
Other Employees Tagged: Larry Jones , Jami Meredith