Ashley Glick | Page 4

Very good service, disappointed with dirty carpet My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising to change the differential fluid and moving to get it changed quickly in order to get me on my way. I was very disappointed with the oily dirt left on my light colored interior floor rug. I was in a hurry or I would have sought resolution to this before I left the dealership. More

by Godwin Robin Verified Customer Verified Customer

Report | Print

Good with the follow through I ended up having multiple complications related to a new MDX lease, however the dealership team ultimately worked through it with me to make sure the I ended up having multiple complications related to a new MDX lease, however the dealership team ultimately worked through it with me to make sure the problems were resolved and I walked away feeling good about the experience. More

by dmchaky Verified Customer Verified Customer

Report | Print

Excellent Once to have a blown out tire replaced (Damaged by pothole)! On 5-23-18 service department applied protective coating to leather seats etc . Pleas Once to have a blown out tire replaced (Damaged by pothole)! On 5-23-18 service department applied protective coating to leather seats etc . Pleased More

by zicklp Verified Customer Verified Customer

Report | Print

Excellent service department. I've been taking my Acura MDX to Acura Columbus for routine maintenance since I purchased it new in 2012. I have never been disappointed with the sta I've been taking my Acura MDX to Acura Columbus for routine maintenance since I purchased it new in 2012. I have never been disappointed with the staff. They are always courteous and professional. The maintenance costs seems reasonable for the efficient and accurate service provided. More

by RP Heard Verified Customer Verified Customer

Report | Print

Great service This is my second time at this facility and the service was great once again. I would definitely recommend Acura Columbus to others. Thank you for suc This is my second time at this facility and the service was great once again. I would definitely recommend Acura Columbus to others. Thank you for such great service! More

by SHIA106 Verified Customer Verified Customer

Report | Print

My keys did not work for my Acura RDX 2014. Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a maj Well...to be rather blunt...they kicked xxx. I was a last minute, spur of the moment problem child! I had no appointment, no plan, and dumped a major problem on them at the very last minute as I was heading to work. What did they do?. Got me in, gave me a free loaner vehicle at the last minute, and solved the problem within 24 hours. I picked up my car the next day and all issues were resolved. I simply cannot say enough about this team! I must say however the price to replace these Acura keys is outrageous. But that is not the fault of the staff at Acura. Maybe I should blame Bill Gates? China? Everyone in Silicon Valley? I will find out.....at get back to you. :) More

by MMARKEY Verified Customer Verified Customer

Report | Print

Great experience I’m not someone that takes my cars to the dealer if I can avoid it. Took my car for an oil change and tire rotation and was pleasantly surprised with I’m not someone that takes my cars to the dealer if I can avoid it. Took my car for an oil change and tire rotation and was pleasantly surprised with the service I received. I felt it was well above other dealers I have dealt with in the past. The thing I appreciated the most was the amount of communication I received regarding my car and the service being performed. I would definitely recommend this dealer for service on your vehicle. More

by Mark H Verified Customer Verified Customer

Report | Print

Professional Service Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwil Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwill" consideration, to completing the repair, keeping me posted on status, to following-up after pick-up. Truly an impressive effort!! Thank you!!! More

by TETYLER01 Verified Customer Verified Customer

Report | Print

A1 service. Thorough and professional from the moment i arrived to when i left. I trust them that they arent going to mislead me about services needed (or NOT nee Thorough and professional from the moment i arrived to when i left. I trust them that they arent going to mislead me about services needed (or NOT needed) for my vehicle. More

by cathemckee Verified Customer Verified Customer

Report | Print

Dealer takes customer satisfaction very seriously We recently had our car in for new tires and a wheel alignment. There was a bit of a mix up on when the car was to be finished, but the dealer worked We recently had our car in for new tires and a wheel alignment. There was a bit of a mix up on when the car was to be finished, but the dealer worked very hard to get the car finished and to make our service visit satisfactory. It was great to see how involved and concerned they were with customer service. It was very clear to see how important customer satisfaction is to them, and that is a very good thing. More

by acuradriver4 Verified Customer Verified Customer

Report | Print