Ashley Hernandez | Page 14
Process Director/Customer Relations Director
Vernon Auto Group
3701 Highway 287 West
Vernon, TX 76384
Dealership Experience
16 yrs
263 Reviews
Write a Review263 Reviews of Ashley Hernandez
March 27, 2017
Extremely Professional This is the first time I ever purchased a car over the internet and Vernon Auto Group made this a low-stress event for my family and I. From the init This is the first time I ever purchased a car over the internet and Vernon Auto Group made this a low-stress event for my family and I. From the initial contact, to the email traffic, to a few short phone calls with sales and managerial personnel, the entire process went smoothly. I want to thank them and I also commend them on the professionalism of the entire staff. I would definitely purchase from them again and would highly recommend them to anyone looking to purchase a vehicle. More
Other Employees Tagged: Ralph Arteaga, Juan Hernandez, Derek Wilson
March 20, 2017
Sale of Dodge Ram 2500 Morgan was very helpful via phone and email but we needed to see vehicles. He found what we needed to pull bigger Rv as we are going full time. Morgan was very helpful via phone and email but we needed to see vehicles. He found what we needed to pull bigger Rv as we are going full time. More
Other Employees Tagged: Morgan Chavez
March 16, 2017
Great experience and will be back. Good friendly staff and when we did the test drive found a problem with ac/ heater. They had the problem fixed before the paper were signed. Good friendly staff and when we did the test drive found a problem with ac/ heater. They had the problem fixed before the paper were signed. More
Other Employees Tagged: Chris Dunson, Rodney Haston
March 15, 2017
Excellent Staff! All staff members that I had the opportunity to work with were friendly and accommodating. I had many questions throughout the buying process and all All staff members that I had the opportunity to work with were friendly and accommodating. I had many questions throughout the buying process and all questions were answered. More
Other Employees Tagged: Mark Dunson , Andrea Bodine, Nicolas Fuentes, Chase Maldonado, Brandon Mitchell
March 14, 2017
Online purchase Stephen Lane at VAG did a great job leading me through the online purchase process. Honest dealing and they d liveried the truck to me right on time. Stephen Lane at VAG did a great job leading me through the online purchase process. Honest dealing and they d liveried the truck to me right on time. More
Other Employees Tagged: Stephen Lane
March 12, 2017
Great experience overall. Very prompt and on top of things. Everything was so easy and smooth from talking over the phone about the vehicle to picking it up later that week. Richard was very helpful and knowled Everything was so easy and smooth from talking over the phone about the vehicle to picking it up later that week. Richard was very helpful and knowledgeable. Ashley was very helpful with providing information about warranties and paperwork. Would recommend this dealership to anyone. More
Other Employees Tagged: Richard Floyd
March 10, 2017
Quick and simple Found a pickup online and called. Robert Hammonds was helpful and quickly followed up through email with follow up questions. Robert and Ashley had ev Found a pickup online and called. Robert Hammonds was helpful and quickly followed up through email with follow up questions. Robert and Ashley had everything ready when we arrived to look at and drive the pickup. Looked, liked, and on the road home in less than an hour. Great experience. More
Other Employees Tagged: Richard Floyd, Robert Hammonds
March 07, 2017
Easy Out of State Purchase Found the car I was looking for, made the call, worked out a deal later that day. VAG has lots of experience with on-line/out of state deals. Richar Found the car I was looking for, made the call, worked out a deal later that day. VAG has lots of experience with on-line/out of state deals. Richard was really helpful and knowledgable, and went the extra mile to insure customer satisfaction. Ralph also is a great customer advocate, and Vernon Auto Group is a quality dealership to do business with. Big thanks also to Ashley in finance for a quick and organized paperwork process. A professional staff all around! More
Other Employees Tagged: Ralph Arteaga, Richard Floyd
March 06, 2017
Very helpful group. Best car buying experience ive had yet. Quick easy no hassle service. Friendly employees. Probably earned my business for the rest of my life. Best pr Best car buying experience ive had yet. Quick easy no hassle service. Friendly employees. Probably earned my business for the rest of my life. Best prices around. More
Other Employees Tagged: Rodney Haston
March 01, 2017
Everything went good for the most part The trade went good, had a little hiccup but we made it work. The truck I bought seems to be good so far. Will definitely give them a shot next time. The trade went good, had a little hiccup but we made it work. The truck I bought seems to be good so far. Will definitely give them a shot next time. More
Other Employees Tagged: Rodney Haston
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