Ashley Hernandez | Page 13

They don't care I got a truck from them it messed up on the way home I called them and they don't me that's my problem not theirs I asked them to make it right they s I got a truck from them it messed up on the way home I called them and they don't me that's my problem not theirs I asked them to make it right they said they can't do that More

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Satisfied The staff at Vernon ford was very friendly and helpful during the process of buying our new truck we recommend them highly when buying your next vehic The staff at Vernon ford was very friendly and helpful during the process of buying our new truck we recommend them highly when buying your next vehicle More

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Good experience Ray was great to work with Ray and his team were very knowledgeable about their product. He was friendly and easy to deal with. Customer service after the sale was great, even f Ray and his team were very knowledgeable about their product. He was friendly and easy to deal with. Customer service after the sale was great, even followed up to see if I had any questions. More

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Finding the Flex The salesman was very helpful and worked with me to purchase this car. Very smooth transition. No bull or blowing up smoke, honest, just like how I li The salesman was very helpful and worked with me to purchase this car. Very smooth transition. No bull or blowing up smoke, honest, just like how I like it. More

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Don't believe their salesman.. I bought a truck on New Years eve; the salesman promised that I dealt with promised that the truck had been gone over completely. The combination or I bought a truck on New Years eve; the salesman promised that I dealt with promised that the truck had been gone over completely. The combination or punch-code lock did not work; I was told to contact the service manager and the lock would be fixed. It took quite some time to get the service manager to finally get back in touch with me. To my surprise the Vernon Auto Group DID NOT DO WHAT THEY PROMISED, Their salesman will lie right to your face. More

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Best Truck buying experience The salesman Nicolas Fuentes provided all the information requested. His staff that prepped the vehicle did a fabulous job! The truck looked great. The salesman Nicolas Fuentes provided all the information requested. His staff that prepped the vehicle did a fabulous job! The truck looked great. My time at the dealership was minimal because they had all their ducks in a row. The finance/paperwork piece was quick and efficient. The after purchase care has been outstanding. After I got home (Colorado) I noticed that a cover was missing, the team has been working to get that replaced. I would send and have already recommended someone to this dealership for a very pleasant not pushy vehicle buying experience. Thanks VernonAutoGroup More

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Simple , quick, very professional Great experience and great people to deal with. From my first call until all the paperwork was complete they take excellent care of you. Also they ha Great experience and great people to deal with. From my first call until all the paperwork was complete they take excellent care of you. Also they have called multiple times after purchase to make sure all is well. More

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a good dealership We had a problem with a leaky windshield that was an inconvenience for all but we settled this like gentlemen and I feel we both did our best in an un We had a problem with a leaky windshield that was an inconvenience for all but we settled this like gentlemen and I feel we both did our best in an unfortunate situation More

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Quality Customer Service Customer Service is the name of the game. It can make or break a deal, or confirm a customer's belief that something exciting just happened!!! The Customer Service is the name of the game. It can make or break a deal, or confirm a customer's belief that something exciting just happened!!! The Vernon Auto Group Team immediately gave me the impression they were knowledgeable, courteous, and worthy of trust. From educating buyers on high tech equipment, to valuing and honoring our opinion, I can say my decision to buy there was a perfect choice. Great Team...Great Talent...5 Star - Top Shelf Customer Service!!! More

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Jerome Clark Overall experience was quick and informative. I would have appreciated more information on the deteriating warranty for a new vehicle tho, but overall Overall experience was quick and informative. I would have appreciated more information on the deteriating warranty for a new vehicle tho, but overall the experience was great! More

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