Ashley Hernandez | Page 26
Process Director/Customer Relations Director
Vernon Auto Group
3701 Highway 287 West
Vernon, TX 76384
259 Reviews
Write a Review259 Reviews of Ashley Hernandez
December 19, 2014
great deal Great deal was unable to find the truck locally. Found these guys on the Internet had exactly what I wanted. Deal was hassle-free dealership treated Great deal was unable to find the truck locally. Found these guys on the Internet had exactly what I wanted. Deal was hassle-free dealership treated me great picked me up at the airport everybody was fantastic everything was ready to go as soon as we arrived More
Other Employees Tagged: Sheri Baird , Anna Garcia , Sara Raines
December 16, 2014
Quick and easy Our process started over the phone, by the time we got to the dealership we were in and out in a couple hours. Dealer worked very hard to make us happ Our process started over the phone, by the time we got to the dealership we were in and out in a couple hours. Dealer worked very hard to make us happy. More
Other Employees Tagged: Steve Ybarra
December 16, 2014
Couldn't be happier with every aspect of the purchase. I've never made an easier deal while purchasing a new car this is our second buy through Vernon and both times we've delt with only the best custumer I've never made an easier deal while purchasing a new car this is our second buy through Vernon and both times we've delt with only the best custumer service and quality of the way they handle everything with on time delivery and got a great price on trade in and we will continue buying through vernon. More
Other Employees Tagged: Sheri Baird , Dan Gomillion, Adrien
December 12, 2014
Found My Truck On-Line And Vernon Made the Transition Smooth Located the exact Truck I wanted on Ebay and The Group of employees selected below made the experience Flawless and memorable. Purchased my F-350 Turb Located the exact Truck I wanted on Ebay and The Group of employees selected below made the experience Flawless and memorable. Purchased my F-350 Turbo Diesel (King Ranch) in The Color and Option Level I wanted, changed Tires and added a few accessories, and the Group handled everything really well. Flew from New York to Texas Late Sunday Evening. Was picked up in Dallas/Ft.Worth and Driven to the Dealership 175 miles away. Tyler took me to pick-up the truck a few Blocks away and He and Ashley explained options and services. Jr. Handled several different area's of the Process. Finally Chris Duson oversaw the whole process and will be handling the final details of the accessories process. MY THANKS!!! To all Involved!! More
Other Employees Tagged: Jr Calvillo, Chris Dunson, Tyler Brints
December 10, 2014
pretty good Really fast and good time on getting all the paper work done. More then happy with the dealership all around. Had the truck I was looking for and had Really fast and good time on getting all the paper work done. More then happy with the dealership all around. Had the truck I was looking for and had two to pick from. More
Other Employees Tagged: Chase Maldonado
November 28, 2014
Truck Yea! My husband sent me an email showing showing me a truck from The Vernon Group, which is where he bought his truck last year about this time and really My husband sent me an email showing showing me a truck from The Vernon Group, which is where he bought his truck last year about this time and really enjoys it. I went ahead and searched the website. I found exactly what I wanted!!!. I've never owned a Ford. Smoothest ride and I love all the bells and whistles. Scott Young helped me with the sale and was able to get me everything I asked for. I would absolutely recommend The Vernon Group to anyone looking to buy a truck. Financing was a breeze and who knew buying a vehicle on line would be such a great experience. More
November 25, 2014
Brandon Mitchell, Ashley Hernandez Purchased a new Chevy Siverado Diesel pick up from Vernon, Brandon was my first contact after looking through they're Ebay store, Very hard to find tr Purchased a new Chevy Siverado Diesel pick up from Vernon, Brandon was my first contact after looking through they're Ebay store, Very hard to find truck where I live and Brandon let me know he had one that wasn't listed yet as it was being put in dealer inventory as we spoke, He sent me pictures of it in the truck lot still wrapped up and packaged, I spoke with him about Price, was very easy after seeing the Sticker on the window, He sent me daily progress pictures of the truck and helped with the shipping, All in all very smooth and excellent communication over the course of 5 days, He sent me all the paperwork which I covered with Ashley, She also kept in touch through email as progress was made, I sent it back overnight and the truck was ready to go, He also kept checking on the delivery of the truck, Sent me pictures of it loaded so i was able to see condition when it left and followed up when it arrived, Brandon and Ashley are an asset to Vernon Auto Group and a great employees to work with. absolutely buying again! More
Other Employees Tagged: Brandon Mitchell
November 22, 2014
THE BEST DEALERSHIP ON THE PLANET No hassle at all. Best price. No negotiating. You get the best price without haggling. Friendly people. Salesman goes above and beyond to get you want No hassle at all. Best price. No negotiating. You get the best price without haggling. Friendly people. Salesman goes above and beyond to get you want you want for the best price around. More
Other Employees Tagged: Ryan Smith
November 17, 2014
Great people, great purchase experience, terrible truck I worked with Chase when we bought our 2014 Ram 2500 Laramie Longhorn Cummins 4x4 this summer and it was a fantastic purchase experience. The process I worked with Chase when we bought our 2014 Ram 2500 Laramie Longhorn Cummins 4x4 this summer and it was a fantastic purchase experience. The process was quick and transparent, with everything negotiated before our drive up from Fort Worth. Once there, we met with Ashley in Finance (at the time) and were pleasantly surprised when the numbers actually worked out to be less than I had agreed to over the phone. Like I said, these are great people, and the experience of buying with them was the best I've had. Unfortunately, the experience I have had with our new Ram 2500 has been far from pleasant. I was absolutely in love with the truck the day we picked it up and drove it back down to Fort Worth, but things have quickly gone downhill during our ownership. From a plethora of squeaks and rattles (seriously, there's someone typing out War and Peace on an old Hermes typewriter in my dash or under the hood - we can't find them) and poor paint quality (stay away from silver - very unevenly applied) to issues much more concerning. I've had violent, coffee-spilling shudders on deceleration courtesy of the transmission and frightening moments of cold-start surging that nearly caused me to hit another vehicle. I've never had such a terrible experience in ownership. The thing is, the folks at Vernon really seem to care. I've been working with a local dealership on my many service visits and I have not been impressed with the effort they have put forth in getting things resolved. Though I can't take my truck to Vernon for service, they still seem anxious to help me find a suitable resolution, and I'm confident that we will get there, thought it may take their help. Vernon are good people doing honest work. More
Other Employees Tagged: Chase Maldonado