Ashley Richards
Ashley Richards at Heritage Subaru Catonsville

Ashley Richards | Page 8

F&I Director

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

Contact Me
4.7
112 Reviews

Dealership Experience

8 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.7

112 Reviews

Write a Review

112 Reviews of Ashley Richards

November 19, 2022

Dealership Rating
Employee Rating

Excellent response and customer service. The salesperson was not pushy but made sure they were available if I had any questions. More

by LC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Engle, Randy Silver

Nov 23, 2022

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 14, 2022

Dealership Rating
Employee Rating

Jonathon was such a great help for finding the right vehicle for both me and my husband! We found what we needed and he helped us through all the paperwork and getting all the extras we wanted. Had a gr More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Bookstein

Nov 21, 2022

Heritage Subaru Catonsville responded

Brittany, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

November 01, 2022

Dealership Rating
Employee Rating

My transaction with Mr. Lee was quick and easy. Buying was a pleasure at Heritage. More

by cmatulewicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yong Lee

Nov 07, 2022

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2022

Dealership Rating
Employee Rating

So friendly and helpful! Ashley went out of her way to get us the best price we get and actually cared about us as not just customers but as people. More

by TheArtistWeirdo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Silver

Oct 31, 2022

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2022

Dealership Rating
Employee Rating

Bought my 2019 Series Grey WRX from Moussa and he was amazing! He answered all of my questions and got me a deal i couldn’t walk away from! Will definitely be back for my next car! More

by Alexis Antonini
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Engle, Moussa Sirleaf, King Sy

Oct 11, 2022

Heritage Subaru Catonsville responded

Hi Alexis, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Our team is available should you require any extra help.

September 22, 2022

Dealership Rating
Employee Rating

Mrs. Farris is an Excellent, knowledgeable, kind and very smart salesperson. She understands the Core of her businesses. I was bless you have her as the key salesperson. More

by ruthyrene1Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Farris , Zoey Branford, Bryan Engle, Sam Hicks

Sep 25, 2022

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 27, 2022

ruthyrene1Ruth responded

I will also like to recognize and say thank you to Kevin, he is one of the sales managers. He has one of the most outstanding personalities and customer service experience ever. He has so much integrity and respect to buyers and his own staff. What really brought me to this Subaru dealer was a phone conversation I had with Kevin. He is word trusting and a very honest sales manager. I left this dealer with a Subaru Accent Limited 2022 with all the coverage and pay in full. Thank you Kevin, for ever being the the best,. Ruth Perez

Sep 27, 2022

ruthyrene1Ruth responded

Mrs. May Farris, what an amazing experience being able to handle the sales of my new Subaru Accent Limited. You not only demonstrate kindness but above all you are a wonderful thrust worthy saleswoman. You represented the values of your company. For ever grateful to be under your salesperson wings. Keep up your excellent job. Ruth & Rene

September 01, 2022

Dealership Rating
Employee Rating

Staff are very welcoming and attentive. Musa made the whole entire buying process nice, easy, and quick! Answered any questions I had. Heritage and Musa has gotten a Subaru customer for More

by Verooom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Inam Islam, Moussa Sirleaf

Sep 03, 2022

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2022

Dealership Rating
Employee Rating

I had a great experience purchasing my WRX here. Musa was very welcoming and fun to work with. He made the buying experience for us fun and easy. I will definitely be back for my next Subaru here. More

by Verooom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moussa Sirleaf

Aug 30, 2022

Heritage Subaru Catonsville responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2022

Dealership Rating
Employee Rating

May is so amazing! This sweet woman stayed after her time off just so I could test drive a car. Then my mother in law who was with me decided to get a car as well and M More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Farris , Zoey Branford, Bryan Engle, King Sy

Aug 14, 2022

Heritage Subaru Catonsville responded

Hi Samantha, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 28, 2022

Dealership Rating
Employee Rating

May’s attention to detail, her extensive knowledge and her taking time to listen made for an outstanding purchase of my Outback . May has helped me and my family with previous purchases of Subaru vehicles More

by Carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Jul 30, 2022

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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