Ashley Richards | Page 9
F&I Director
Heritage Subaru Catonsville
6624 Baltimore National Pike
Baltimore, MD 21228
Dealership Experience
8 yrs, 1 mo
Languages Spoken
English
Spanish
112 Reviews
Write a Review112 Reviews of Ashley Richards
June 07, 2022
I had an outstanding experience twice with my salesman Minseok. I arrived at Heritage Subaru to find a car for my grandfather. Min provided us with exceptional service and was extremely patient helping us Minseok. I arrived at Heritage Subaru to find a car for my grandfather. Min provided us with exceptional service and was extremely patient helping us find the perfect vehicle. Though Min is a salesman he has the customer service level of a concierge. I was so impressed with his commitment to excellence that not only did my grandfather purchase a car, but I returned 3 days later and purchased a car from Min as well. He’s an exceptional individual who will push to provide you with a great deal without the pushiness of salespeople! Additionally, Ashley in finance provided great customer service and exhibited a level of professionalism I’m not used to seeing in the world of automotive finance. She answered every question regarding products/services and had a level of knowledge within finance that is second to none! Great dealership experience, will return for service and more purchases! Also, shout out to Inam Islam, awesome sales manager! More
Other Employees Tagged: Inam Islam, Minseok Oh
June 02, 2022
I tried to work with 2 other Subaru dealerships before I called Heritage. But immediately I could tell that May Farris was different. She's amazing. She was respectful; she did what she said she was goin called Heritage. But immediately I could tell that May Farris was different. She's amazing. She was respectful; she did what she said she was going to do; she was thorough and really knew the car. I appreciated that she didn't try to pressure me. She went over way and above giving good customer service. I will recommend May to everyone I know looking to buy a new car. More
Other Employees Tagged: May Farris
March 31, 2022
The Heritage Subaru dealership in Catonsville is the only place I’ll make a car purchase. My Sales Associate, May Farris, has sold me all 3 of my Subaru vehicles! She works diligently and consciously along w place I’ll make a car purchase. My Sales Associate, May Farris, has sold me all 3 of my Subaru vehicles! She works diligently and consciously along with the Financial Dept. to achieve the best purchase program for her client. Ms. Farris takes into consideration all requirements in order for her clients to feel comfortable with their Subaru choice. Thanks so much May Farris for making this car purchase such and enjoyable experience! Thanks again Catonsville Heritage Subaru!! More
Other Employees Tagged: May Farris
February 20, 2022
When I entered Heritage Subaru Catonsville’s main door, I was welcomed by Minseok Oh, Sales Consultant. He helped me decide which car best suited my personality and gave me the opportunity to choose from all was welcomed by Minseok Oh, Sales Consultant. He helped me decide which car best suited my personality and gave me the opportunity to choose from all of the options. Min was great and took good care of everything until I finally got the car! I will definitely recommend him! He provides the best customer service. More
Other Employees Tagged: Minseok Oh
February 09, 2022
May provided top notice service during my car shopping experience. Not only was it hassle-free, but May went above and beyond to address my wife and I's concerns experience. Not only was it hassle-free, but May went above and beyond to address my wife and I's concerns More
Other Employees Tagged: May Farris , Bryan Engle, Minseok Oh
February 07, 2022
I love this New Subaru Crosstrek- This is my 2nd Subaru from May Farris & this Dealership and I live how they treated me. If anyone is looking for a new car, please see May Farris .She will treat you right from May Farris & this Dealership and I live how they treated me. If anyone is looking for a new car, please see May Farris .She will treat you right. More
Other Employees Tagged: May Farris , Bryan Engle
February 06, 2022
As a person who had not purchased a car in more than 20 years, I was a bit apprehensive about the process and the details buying a car. Randy Silver completely erased those fears with his detailed knowledg years, I was a bit apprehensive about the process and the details buying a car. Randy Silver completely erased those fears with his detailed knowledge and kind and supportive manner. Randy will be the agent I would want to see next time I purchase a Subaru! More
Other Employees Tagged: Randy Silver
January 31, 2022
May was very thorough, knowledgeable, and attentive. She addressed all of our concerns and ensured that the entire process was smooth and seamless. We are very happy with our experience and purchase. addressed all of our concerns and ensured that the entire process was smooth and seamless. We are very happy with our experience and purchase. More
Other Employees Tagged: May Farris

