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Ashley Rourke-Salamone

Overview Reviews (104) Inventory (250)

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Ashley Rourke-Salamone

Ashley Rourke-Salamone | Page 6

Service Manager

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8

104 Reviews

Overview Reviews (104) Inventory (250)

Languages Spoken

English

4.8

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Ashley Rourke-Salamone

September 20, 2024

Dealership Rating

Employee Rating

Very professional and timely service. Kept me updated with everything going on with my vehicle. Kept me updated with everything going on with my vehicle. More

by jakeboorom

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Darryl Ballard, Billy Blattner, Massimo Castelli, Frank Coletti, John DeSalvo, Bill Kelsey, Chris Raetz

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Sep 23, 2024 -

Matthews Hyundai of Greece responded

Hi Jake- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

August 31, 2024

Dealership Rating

Employee Rating

Very clean establishment and the customer service is very kind and helpful so I choose Hyundai for my car needs kind and helpful so I choose Hyundai for my car needs More

by ALTONCARELOCK46

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for your business and the great review! We hope you enjoy your new ride.

August 24, 2024

Dealership Rating

Employee Rating

Had a Great experience, everyone treated me like i was family, Bill Kelsey did a great job explaining everything to me family, Bill Kelsey did a great job explaining everything to me More

by johndistaffen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Massimo Castelli, Frank Coletti, Bill Kelsey

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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Bill Kelsey! We appreciate your business and hope you enjoy your new ride!

August 18, 2024

Dealership Rating

Employee Rating

The service department is excellent hands down, they have been servicing my Hyundai since I bought it and never had any issues. Great Job been servicing my Hyundai since I bought it and never had any issues. Great Job More

by martusciello1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 20, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews Hyundai! We truly appreciate your business!

August 16, 2024

Dealership Rating

Employee Rating

Excellent service. Done in a timely manor. Eric kept me informed of all the service needs. Done in a timely manor. Eric kept me informed of all the service needs. More

by DANPAGANO93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Darryl Ballard, Billy Blattner, Massimo Castelli, Frank Coletti, John DeSalvo, Bill Kelsey, Chris Raetz

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Aug 16, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for choosing Matthews Hyundai of Greece for your recent service! We're glad to hear Eric was able to keep you informed throughout the appointment. We appreciate the 5 Star Review and your business!

August 10, 2024

Dealership Rating

Employee Rating

Todd is amazing! ! He always finds a way to fit us in. Thank you for all you do Todd!!! ! He always finds a way to fit us in. Thank you for all you do Todd!!! More

by rjeb0701

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Scharping

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Aug 12, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

July 30, 2024

Dealership Rating

Employee Rating

Representatives were friendly and offered to transport me home and pick me when my car was ready. The facility was clean with complimentary snacks and coffee. My service was completed sooner than expected. I home and pick me when my car was ready. The facility was clean with complimentary snacks and coffee. My service was completed sooner than expected. I would get my car serviced here again. More

by vawn82

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 31, 2024 -

Matthews Hyundai of Greece responded

Hi vawn82, We’re so glad to hear you had a great experience with us! We appreciate your business and hope to help you for future visits!

July 22, 2024

Dealership Rating

Employee Rating

Employees in service department were attentive to my needs, communicated to me about the issue with the car and how they would move forward on the repair. needs, communicated to me about the issue with the car and how they would move forward on the repair. More

by madeleineantonio15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 26, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 20, 2024

Dealership Rating

Employee Rating

It was a good experience. No pressure. Everyone was accommodating. What the overall cost of the car with financing would be was a little confusing. No pressure. Everyone was accommodating. What the overall cost of the car with financing would be was a little confusing. More

by JEFFMCC12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill Kelsey, Chris Raetz

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Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi JEFFMCC12, Thank you for the 5 Star Review and your business!

July 19, 2024

Dealership Rating

Employee Rating

It was first time there and I was very impressed with the service, The place was beautiful, bathroom was so clean. service, The place was beautiful, bathroom was so clean. More

by CINDYCOONS2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi CINDYCOONS2, Thank you for choosing Matthews Hyundai of Greece for your first service with us! We appreciate your business and 5 Star Review!

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