Ashley Rourke-Salamone
Ashley Rourke-Salamone at Matthews Hyundai of Greece

Ashley Rourke-Salamone | Page 7

Service Manager

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
104 Reviews

Languages Spoken

English English

4.8

104 Reviews

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104 Reviews of Ashley Rourke-Salamone

July 18, 2024

Dealership Rating
Employee Rating

Service personnel are great! Professional, friendly and helpful. Willingness to go the extra mile. I needed help with my computer and Eric took the time to help reset my comput More

by SUZYQ3M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John DeSalvo, Todd, Eric, John

Jul 22, 2024

Matthews Hyundai of Greece responded

Hi SUZYQ3M, We’re so glad to hear you had a great experience with Eric and Todd! Thank you for your business and the great review!

July 17, 2024

Dealership Rating
Employee Rating

Service Advisor was efficient, friendly, and professional. All requested maintenance items were completed effectively. Small complaints include a conicity pull in the tire(s) after rotation & More

by alexrendon134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared C. (Service Advisor)

Jul 22, 2024

Matthews Hyundai of Greece responded

Hi alexrendon134, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 17, 2024

Dealership Rating
Employee Rating

nice brand new state of the art facility and a very nice selection of cars More

by QD811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Raetz

Jul 22, 2024

Matthews Hyundai of Greece responded

Hi QD811, Thank you for the 5 Star Review and your business!

July 02, 2024

Dealership Rating
Employee Rating

Great job with everything. I love the car. The salesman was very clear and honest. More

by ajreish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Darryl Ballard, Billy Blattner, Massimo Castelli, Frank Coletti, John DeSalvo, Bill Kelsey, Chris Raetz

Jul 03, 2024

Matthews Hyundai of Greece responded

Hi ajreish, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 20, 2024

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Employee Rating

I had a flat tire from hitting a curb at the school. I called Matthew’s and they sent a tow truck right out, replaced all four tires and an alignment in time to return my car to me before I had to pick More

by ANGELSMOMMY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik , Todd Scharping

Jun 24, 2024

Matthews Hyundai of Greece responded

Hi ANGELSMOMMY28, We’re so glad to hear you had a great experience with us! Thank you for the 5 Star Review!

May 22, 2024

Dealership Rating
Employee Rating

Nice and clean, improved waiting room. Prompt service. Like the way to enter the service area. No confusion as to what to do. More

by TWILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Kelsey

May 28, 2024

Matthews Hyundai of Greece responded

Hi TWILBERT, Thank you for the 5 Star Review and your business!

May 13, 2024

Dealership Rating
Employee Rating

Always a good experience. Todd is excellent to work with in the Service Department. He has been taking great care of me for many years. More

by maymj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

May 15, 2024

Matthews Hyundai of Greece responded

Hi maymj, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

April 27, 2024

Dealership Rating
Employee Rating

Friendly no pressure sales technique. Salesperson ,Chris Raetz a true professional along with sales manager Joe Minarik work hand in hand to make the deal . A pleasure to do business with More

by Bill C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik , Chris Raetz

May 02, 2024

Matthews Hyundai of Greece responded

Hi Bill, We’re so glad to hear you had a great experience with Chris Raetz and Joe Minarik! Thank you for your business and the great review!

February 22, 2024

Dealership Rating
Employee Rating

Renovation is lovely, very comfortable waiting area! People in service dept. friendly and efficient, as always. I'm always satisfied with the work done on my vehicle.. More

by SYOUNG6598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

February 03, 2024

Dealership Rating
Employee Rating

I have been going to Matthews (still am) for years and years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will More

by jalaina187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd S

Feb 27, 2024

Matthews Hyundai of Greece responded

Thank you for your continued business and the great review! We look forward to serving you again soon!

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