Ashley Rourke-Salamone | Page 9

Very friendly and efficient. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. More

by rwyrsta Verified Customer Verified Customer

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The service dept always always fits me In everytime i call they always go above and beyond they are amazing call they always go above and beyond they are amazing More

by TANYAR_31 Verified Customer Verified Customer

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Dyring a recent road trip and my "oil change" servive notification came on . When i returned from my rd trip, I was 1400 miles over and tried make an oil change appt but appoint couldn't be accommodated notification came on . When i returned from my rd trip, I was 1400 miles over and tried make an oil change appt but appoint couldn't be accommodated for 8 weeks. had to take my vehicle elsewhere to be promptly serviced. More

by MAK1 Verified Customer Verified Customer

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Matthews Hyundai always does a great job with my cars and this weekend was no exception as they took care of my car at a major interval and also were truthful about work that wasn’t needed - saves me 100’s o this weekend was no exception as they took care of my car at a major interval and also were truthful about work that wasn’t needed - saves me 100’s of dollars. More

by bhartle1 Verified Customer Verified Customer

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This was my 1st time at this service center. I know that there is a lot of construction going on. My car was there for almost a month before I got it back. When brought the loaner car back, I wa I know that there is a lot of construction going on. My car was there for almost a month before I got it back. When brought the loaner car back, I washed and vacuumed it out. My car was not washed and had so much dust from the construction that you could write on it with your finger. I was given the run around almost everytime I called for an update but I did get a loaner and so far the car is working again. Will wait and see in a few weeks to see if the issue was really taken care of More

by jpentycofe Verified Customer Verified Customer

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The dealership is great with services. I had to leave my car for a little while and was given a loaner in the meantime. The communication is great, as they keep you updated along the way. I had to leave my car for a little while and was given a loaner in the meantime. The communication is great, as they keep you updated along the way. More

by alyonalysenko Verified Customer Verified Customer

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Everyone was very friendly and helpful. I would highly recommend them to family and friends. I would highly recommend them to family and friends. More

by PYLEWIS5 Verified Customer Verified Customer

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They were able to get my updates done early. They were quick, polite, and helpful. They were quick, polite, and helpful. More

by nlgemme Verified Customer Verified Customer

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EVERYTHING WAS GREAT! TODD AND ASHLEY ARE AWESOME! VERY EASY TO GET EVERYTHING DONE AND ON TIME! TODD AND ASHLEY ARE AWESOME! VERY EASY TO GET EVERYTHING DONE AND ON TIME! More

by CHO_BAG Verified Customer Verified Customer

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My experience was beyond awful. My car was "waiting for parts" for 5 months. It wasn't until I began exploring other options (selling it to them, selling to a third party, having a My car was "waiting for parts" for 5 months. It wasn't until I began exploring other options (selling it to them, selling to a third party, having a junkyard buy it for parts) that the parts magically arrived. I was working with "Senior Sales Associate" Billy Blattner on selling my car to the dealership. He told me he couldn't give me much, but would "get right on it". After a week of excuses (getting called away for a training seminar, my boss doesn't work on Mondays, etc) he finally just started hanging up on me when I called him. I then decided to just have a local junkyard pick it up for parts. I made the appointment and then when I called to inform the dealership I was told "did nobody call you? It's fixed.". Not really fixed though because it needed a new battery since nobody apparently bothered to start it for the whole 5 months. I was told that I didn't recieve a phone call because my service writer Todd was on vacation. Apparently the service dept was having similar phone problems as the sales dept. To sum up the people working here are either incompetent or xxxxxxxx. Either was I have never been happier to be rid of them. More

by Swrrws Verified Customer Verified Customer

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