Ashley Rourke-Salamone
Ashley Rourke-Salamone at Matthews Hyundai of Greece

Ashley Rourke-Salamone | Page 8

Service Manager

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
104 Reviews

Languages Spoken

English English

4.8

104 Reviews

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104 Reviews of Ashley Rourke-Salamone

February 02, 2024

Dealership Rating
Employee Rating

Lights are still on the dashboard, including low tire pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. More

by DBEERS605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Hyundai of Greece responded

Hello-If your issues have not been resolved, please give General Manager, Massimo Castelli a call at 585-720-9000. Your business is important to us

January 22, 2024

Dealership Rating
Employee Rating

Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap More

by ax66z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer , Billy Blattner, Denise

Jan 30, 2024

Matthews Hyundai of Greece responded

Thank you for letting us know about your recent experience. We will address with our Team and appreciate your business!

January 17, 2024

Dealership Rating
Employee Rating

This dealership is great to work with. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. More

by mstevens21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Raetz, Todd Shearing

Jan 30, 2024

Matthews Hyundai of Greece responded

Thank you for your business and the great review!

January 17, 2024

Dealership Rating
Employee Rating

Todd and Ashley are the best, I always take my car to them and they take care of me. More

by muneebs2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Darryl Ballard, Billy Blattner, Massimo Castelli, Frank Coletti, Bill Kelsey, Chris Raetz

Jan 30, 2024

Matthews Hyundai of Greece responded

Thank you for choosing Matthews to service your vehicle! We're glad to hear Ashley and Todd take great care of you!

December 30, 2023

Dealership Rating
Employee Rating

Excellent sales team from the front office to the sales people very knowledgeable went the extra mile More

by rvafrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer , Darryl Ballard, Billy Blattner, Massimo Castelli, Frank Coletti, John DeSalvo, Tray Duvall, Bill Kelsey, Chris Raetz

November 25, 2023

Dealership Rating
Employee Rating

My sales person made the process of buying my new Hyundai so easy, he took care of everything for me. The experience was great. I would recommend Matthews Hyundai to everybody. More

by erickoval94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Tray Duvall

Dec 05, 2023

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review! Congratulations on your new ride!

November 19, 2023

Dealership Rating
Employee Rating

Excellent service department, got me in for my service quickly and it didn't take long before I was on my way home More

by sagitariusx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review!

November 16, 2023

Dealership Rating
Employee Rating

Long standing relationship with the dealership and service department - timely and courteous throughout that history - I expect to continue with the them well into the future! More

by RAROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 05, 2023

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review!

October 23, 2023

Dealership Rating
Employee Rating

Very friendly and efficient. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. More

by rwyrsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Blattner

Oct 24, 2023

Matthews Hyundai of Greece responded

We're so glad to hear you had a pleasant experience with our Team! We truly appreciate your business and the great review!

October 22, 2023

Dealership Rating
Employee Rating

The service dept always always fits me In everytime i call they always go above and beyond they are amazing More

by TANYAR_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tray Duvall, Eric and Todd from service

Oct 24, 2023

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Service Department. We truly appreciate your business and the great review!

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