Ashley Rourke-Salamone | Page 8
Service Manager
Matthews Hyundai of Greece
3975 W Ridge Rd
Rochester, NY 14626
Languages Spoken
English
104 Reviews
Write a Review104 Reviews of Ashley Rourke-Salamone
February 02, 2024
Lights are still on the dashboard, including low tire pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. More
January 22, 2024
Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the appt for the next day Denise answered the Matthews Auto phone and said I had no appt scheduled for 1/9/24 and they were all booked up. When I protested and asked to speak to a manager Denise said wait a minute let me get my MAGIC WAND. I told her that I did not want to hear about a Magic Wand and then Denise Hung up on me. Very unprofessional. Everyone ELSE in the service dept. was very professional knowledgeable, open minded and courteous. Ashley, Jared and Billy in sales are a credit to Matthews Auto. More
Other Employees Tagged: Anthony Dondorfer , Billy Blattner, Denise
January 17, 2024
This dealership is great to work with. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. More
Other Employees Tagged: Chris Raetz, Todd Shearing
January 17, 2024
Todd and Ashley are the best, I always take my car to them and they take care of me. them and they take care of me. More
Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Darryl Ballard, Billy Blattner, Massimo Castelli, Frank Coletti, Bill Kelsey, Chris Raetz
December 30, 2023
Excellent sales team from the front office to the sales people very knowledgeable went the extra mile people very knowledgeable went the extra mile More
Other Employees Tagged: Anthony Dondorfer , Darryl Ballard, Billy Blattner, Massimo Castelli, Frank Coletti, John DeSalvo, Tray Duvall, Bill Kelsey, Chris Raetz
November 25, 2023
My sales person made the process of buying my new Hyundai so easy, he took care of everything for me. The experience was great. I would recommend Matthews Hyundai to everybody. so easy, he took care of everything for me. The experience was great. I would recommend Matthews Hyundai to everybody. More
Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Tray Duvall
November 16, 2023
Long standing relationship with the dealership and service department - timely and courteous throughout that history - I expect to continue with the them well into the future! service department - timely and courteous throughout that history - I expect to continue with the them well into the future! More
Other Employees Tagged: Todd Scharping

