Ashlyn Villarreal | Page 2

When we initially visited this dealership, we didn't have a good experience so we left without purchasing. We visited another dealership and had made plans to purchase from the other dealership the followin a good experience so we left without purchasing. We visited another dealership and had made plans to purchase from the other dealership the following day. However, the next day, Julia from Taylor Ford reached out to ask about the experience. When I explained to her what happed with the initial salesperson, she immediately forwarded the information to Tim, who called me right away. Tim, who was so pleasant, listened to our concerns, and immediately went to work to find a deal for us. Being very hesitant, we weren’t expecting anything to come of it. Boy were we wrong!! Tim was patient and listened to what we wanted and was committed to making it happen. We were just so pleased and blown away when we went to the dealership a second time because we were greeted by our new salesperson Amy and also Tim who went out of their way to Help us. Amy went on a test drive with us and answered all of our questions. I can’t thank Amy Julia Tim and Chipper enough because they totally changed our perception of the dealership and made a frustrating experience so rewarding. We have been telling everyone about this dealership and how wonderful they are! More

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I like to buy using local businesses And I like Taylor And Ashlyn is great Thank you!! Taylor And Ashlyn is great Thank you!! More

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2011 Ford Taurus Ok experience. I bought my car in cold weather. Didn’t have a great chance to look at inside a warm building. They did offer and I didn’t ask so I’m guessing somewh I bought my car in cold weather. Didn’t have a great chance to look at inside a warm building. They did offer and I didn’t ask so I’m guessing somewhat my fault. On the test drive I noticed a tire warning light was on. They checked the pressure and it was good in all tires. Brought the car back and it was the TPMS were bad. But since I didn’t get it on the “We Owe” it was own me to get it fixed out my pocket. Felt they could have done more on that issue. More

by WALLHANGER05 Verified Customer Verified Customer

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Taylor Ford of Manteno is a welcoming dealership with a friendly atmosphere. I couldn’t be happier with the service I recieved. friendly atmosphere. I couldn’t be happier with the service I recieved. More

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Ashlyn was absolutely amazing, showed me some options and made sure my needs were met. Thank you! made sure my needs were met. Thank you! More

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A lot of hidden fees Fraud comes to my mind. the finance person is an absolute joke smoke and mirrors from the 1960s. the finance person is an absolute joke smoke and mirrors from the 1960s. More

by colecharles90 Verified Customer Verified Customer

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Awesome service from all the staff. Purchased exactly what I wanted and in the perfect color Purchased exactly what I wanted and in the perfect color More

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This is a good Ford dealship. The sales people are very nice and polite. They are very professional car salesman. The car prices are reasonable. It a pleasure doing business with t The sales people are very nice and polite. They are very professional car salesman. The car prices are reasonable. It a pleasure doing business with them. More

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Strongly recommend. Tim and Ashlyn were great to deal with on my long distance transaction. Great communication, they sent pics and answered all my questions to make i Tim and Ashlyn were great to deal with on my long distance transaction. Great communication, they sent pics and answered all my questions to make it a smooth and easy transaction. Delivery option was awesome too. I have bought a lot of cars, but put this transaction at Taylor Ford as one of the smoothest and easiest. Buy here without hesitation! More

by Johnbasler Verified Customer Verified Customer

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Jim was great to work with. Very easy hand over being an out of state buyer Very easy hand over being an out of state buyer More

by TYLERM8 Verified Customer Verified Customer

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