Asim Zia | Page 26

Extremely disappointed with the ending of my experience. It comes to conclusion that Asim Zia only concerned and only cared about the end result Survey and feedback. I allowed Asim to conduct the survey him It comes to conclusion that Asim Zia only concerned and only cared about the end result Survey and feedback. I allowed Asim to conduct the survey himself due to believing his promises and guidance. It’s upsetting when you try to trust an individual and once they’ve gotten the desired results, they begin to treat you unfairly. Asim appointed me to “Kings Nissan auto body shop” A brand new Nissan Rogue 2021 and they failed to meet the standards. When I consulted Asim about my concerns, believing that his Affiliated Kings Nissan auto body shop would adhere to the highest level of customer service as promised, he responses and choice of words left me feeling insulted. As a customer who is investing 40K + on a new vehicle, it’s uneasy to receive a response from a sales associate who claims he is doing me a “Favor” ( Text messages / screenshots available ). Once I requested for further information, Asim has yet to respond and is now rejecting phone calls. Asim stated that his job was done, he made the sale and that the remaining issues are on my end. It’s hard to accept such behavior due to the fact I was promised by Asim that a certain Repair/add on would be met yet now it seems different. Due to Asim and Alex Trantino, this entire experience has left me mentally drained and overwhelmed. I have contacted Nissan consumer affairs and they are now conducting an investigation to assure me that I would receive what is owed to me. I advise anyone who is looking into Nissan to skip Kings Nissan and choose another dealer. If Nissan can’t meet the minimum demand of customer service and aren’t able to bring back my vehicle to its original Repairs, unfortunately I will begin the process of returning the vehicle and Purchasing a new Honda CRV. Please ladies and gentlemen be extremely mindful before choosing Kings Nissan. It seems that they care more about falsified surveys rather than the customers satisfaction. More

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I have recommended Kings Nissan on several occasions. The sales staff, management, service department are always friendly, knowledgeable, and have excellent customer service qualities. I will continue to use sales staff, management, service department are always friendly, knowledgeable, and have excellent customer service qualities. I will continue to use them and recommend them. More

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Asim was very helpful with helping me choose a car to help me get around. I feel good about my decision. Thank you again Asim help me get around. I feel good about my decision. Thank you again Asim More

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We have been dealing with kings Nissan for many years and have always been extremely satisfied. I give them a 10 rating all the way have always been extremely satisfied. I give them a 10 rating all the way More

by STEFFIFLING12 Verified Customer Verified Customer

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The service was fast, well equipped and efficient to get my back on the road 100%. Everything great with the car now and i love it my back on the road 100%. Everything great with the car now and i love it More

by zacharyacharles Verified Customer Verified Customer

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Past three years I really enjoying my Nissan Pathfinder I pay off my car and I’m enjoying my own car now I’m waiting to coming new Pathfinders I pay off my car and I’m enjoying my own car now I’m waiting to coming new Pathfinders More

by ESNAF.FERATOVICE Verified Customer Verified Customer

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Asim was professional, knowledgable, courteous, and friendly. I would highly reccomend him and Kings Nissan to my family and friends. I am highly satisfied with my car and customer service! friendly. I would highly reccomend him and Kings Nissan to my family and friends. I am highly satisfied with my car and customer service! More

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I had a very good experience at Kings Nissan. This is my second lease. Both times I’ve dealt with Asim who has been excellent and extremely responsive. second lease. Both times I’ve dealt with Asim who has been excellent and extremely responsive. More

by Linda11 Verified Customer Verified Customer

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Very convenient and professional. Great Costumer Service. Got the exact car I wanted and felt good about my experience. Got the exact car I wanted and felt good about my experience. More

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Good place to buy a vehicle Very friendly Listens and Good place to buy a vehicle Very friendly Listens and answers all questions had Amazing customer service Love the vehicle Would definitely Good place to buy a vehicle Very friendly Listens and answers all questions had Amazing customer service Love the vehicle Would definitely recommend this place More

by RABIAH Verified Customer Verified Customer

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