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Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless | Page 11

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.9
126 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

4.9

126 Reviews

Write a Review

126 Reviews of Audrey Gradeless

May 27, 2024

Dealership Rating
Employee Rating

Always provides great service on my f-350. Very happy. I regularly go here for service. More

by mmttzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster , Robert Lonsbury

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May 30, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 25, 2024

Dealership Rating
Employee Rating

Always a great experience working with sales or service. Never disappointed on either side as they treat me right and take care of me in every direction. More

by RonS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Zachary Ott , Robert Lonsbury

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May 27, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

Dealership Rating
Employee Rating

Always receive great service at City Ford. I have found them to be honest, efficient, and helpful. More

by Zach S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster , Robert Lonsbury

Print
May 17, 2024

City Automall Ford responded

Zach, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 10, 2024

Dealership Rating
Employee Rating

Great service most of the time except for last visit,,had to bring truck back to have tires turned around. More

by CHUCKIE196951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowes, Dorene Trammel , Robert Lonsbury

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May 12, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

May 07, 2024

Dealership Rating
Employee Rating

He could have written the problem was the turbo, but he knew that the warranty wouldn’t work when talking about leaky o rings. He set us up for failure. More

by jlizotte53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury

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May 10, 2024

City Automall Ford responded

We regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 03, 2024

Dealership Rating
Employee Rating

Everyone involved was professional and presented various items that might need attention in the future. More

by dougbrown352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 06, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

March 31, 2024

Dealership Rating
Employee Rating

Great customer service! They were able to accommodate me with a loaner vehicle since mine was in the shop a few days. Definitely will be a returning customer. More

by lauralee44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Print
Apr 03, 2024

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 13, 2024

Dealership Rating
Employee Rating

The problem was fixed in a very timely manner. Still have a growel, but they could not hear it. More

by LYENDAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Print
Feb 17, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

November 01, 2023

Dealership Rating
Employee Rating

City Ford always has provided excellent service for me and my family. They treat our cars like they are their cars. Much appreciated!!!! More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Print
Nov 03, 2023

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

September 23, 2023

Dealership Rating
Employee Rating

Tyler, Rob, and Brandon, amount everyone else, continue to provide exceptional service at City Ford! Would recommend to anyone! More

by CLAYTON.DIMMITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster, Lee Holliger , Robert Lonsbury, Brandon

Print
Sep 25, 2023

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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