Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless | Page 12

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.9
126 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

4.9

126 Reviews

Write a Review

126 Reviews of Audrey Gradeless

August 23, 2023

Dealership Rating
Employee Rating

Dropped off my vehicle the night before my appointment and was promptly notified when it was ready for pickup. Awesome service and friendly and attentive service personnel More

by BEVERLYCOE0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Aug 28, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2023

Dealership Rating
Employee Rating

Love this place! Everyone is awesome and super friendly, helpful and passionate! If your looking to buy or have your car serviced this it the place. More

by G-Money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! Thanks for the recommendation and have an amazing day!

August 01, 2023

Dealership Rating
Employee Rating

considering the fact I am probably blacklisted at every Ford dealer in the Fort Wayne area, just you letting me on your property is a blessing - service department is excellent and oil change was smooth an More

by racketclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Aug 07, 2023

City Automall Ford responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2023

Dealership Rating
Employee Rating

The guys at the service desk are the best in the business. I would not take my F-150 anywhere else. More

by BOBBRANDT267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Jul 28, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2023

Dealership Rating
Employee Rating

I have always had a great experience with the service department. Rob is always on top of everything. More

by lnnagfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Jul 25, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We hope you have a great day!

July 19, 2023

Dealership Rating
Employee Rating

I have already submitted this review. It took me 2 days to get my seat readjusted after the service tech took it upon himself to redo every setting. More

by ANNETTE.SHULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Armbruster

Jul 21, 2023

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 26, 2023

Dealership Rating
Employee Rating

Ty was very professional! Not pushy with the sale. Worked very well with me. I would be honored to do business with him again. More

by Wardsheatingandcooling
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Jul 02, 2023

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

June 22, 2023

Dealership Rating
Employee Rating

I really appreciated City Ford getting my truck in and repaired quickly. Always great to work with City Ford. More

by smgooding
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Jun 30, 2023

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Dealership Rating
Employee Rating

The service department was extremely helpful and knowledgeable. They couldn't have done any more to make me happy. Extremely pleased. More

by DONLEONARD63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Jul 02, 2023

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2023

Dealership Rating
Employee Rating

xx xx xx xx xx xx xx xx xx xx xx xx xx xx x xx xxx More

by rtdl6s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Jun 29, 2023

City Automall Ford responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

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