Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless | Page 9

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.8
119 Reviews

Dealership Experience

4 yrs

Industry Experience

4 yrs

Languages Spoken

English English

4.8

119 Reviews

Write a Review

119 Reviews of Audrey Gradeless

August 27, 2024

Dealership Rating
Employee Rating

You shouldn’t make it so hard to do these when I have to do it 3 times and set passwords why can’t I just do your review of my visit. More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster , Robert Lonsbury, Branden mechanic

Aug 29, 2024

City Automall Ford responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

August 27, 2024

Dealership Rating
Employee Rating

Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. More

by dhboilermaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 23, 2024

Dealership Rating
Employee Rating

Im not happy with my experience Wednesday. Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all More

by BETSYJ1203
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger, Dorene Trammel

Aug 31, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

August 08, 2024

Dealership Rating
Employee Rating

Usually no problem but I wanted my tires rotated and they wouldn’t something about tread - said by fall or winter will need new tires More

by REFF6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Aug 10, 2024

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 08, 2024

Dealership Rating
Employee Rating

Everyone was very polite and the service on my vehicle was completed quickly and professionally. More

by Irmi1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

August 01, 2024

Dealership Rating
Employee Rating

I had a scheduled appointment and the tech was working on my vehicle and another vehicle at the same time. a shared appointment? Also on the complementary vehicle inspection it had the spare tire was checked More

by jamesderose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Aug 04, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Dealership Rating
Employee Rating

Everyone I spoke with was courteous and efficient. Even though I waited until the last minute to try to schedule an oil change, the team did their best to get me in and made it work. Thanks to the par More

by bctroutman93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger

Aug 01, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2024

Dealership Rating
Employee Rating

Well id rate it cause it does good work, but expect to be there for ever! More

by MEGANJOHNSON964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

June 24, 2024

Dealership Rating
Employee Rating

The tire rotation and balance was completed in a timely manner and I was notified when finished. That made my vehicle pick up easy More

by nell.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster , Robert Lonsbury

Jun 27, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Dealership Rating
Employee Rating

Great job lots of helpful information will take advise thank you for all your help More

by JRBERRYOF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Jun 14, 2024

City Automall Ford responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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