Augustine Cardona
Augustine Cardona at Brandon Honda

Augustine Cardona | Page 46

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

5.0
766 Reviews
5.0

766 Reviews

Write a Review

766 Reviews of Augustine Cardona

May 19, 2019

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. Great experience. Everyone I came in contact with was very helpful. Waiting area was comfortable. And like the car wash whenever I'm in the area More

by Pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Bertrand

May 11, 2019

Dealership Rating
Employee Rating

Great I had a great experience and the time spent was very good. Did not take very long. Helpful staff, nice people, easy to find, great work. More

by Mohamed91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill "Captain" Kirk

May 09, 2019

Dealership Rating
Employee Rating

Honda service at Brandon dealer Work was completed quicker than expected. Information was accurate and complete. I am satisfied that the work was done correctly and efficiently. Serv More

by Crea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 08, 2019

Dealership Rating
Employee Rating

Augustine was fantastic. Great customer service and honestly I wouldn’t want to deal with anyone else. He was engaging and made me feel comfortable - as if I w More

by Mechelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 30, 2019

Dealership Rating
Employee Rating

Great Service Friendly and Efficient service department with Augustine as my service support. I used the shuttle service to go to the mall . The service and pick u More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 30, 2019

Dealership Rating
Employee Rating

Do not recommend! Will mark up your cost 200%. Will RIP you off. Request a quote? Question pricing? They will not match prices either. They wanted to charge me over 600 More

by Fireman2477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 01, 2019

Brandon Honda responded

Thanks for your honesty, I have had issues with companies in the past so I can appreciate your feelings. I am truly sorry that it got to this before I could be of assistance. If I can do anything please email me directly at cconley@brandonhonda.com and thank you again for sharing. Christine Conley Internet Director Brandon Honda

May 01, 2019

Brandon Honda responded

Thank you for updating your review, however; I did respond to you by email and you did reply to which I emailed you again. I offered to speak with you and you declined stating that you did not think that would be the best course of action. We understand. Regards, Christine Conley Internet Director

Apr 30, 2019

Brandon Honda responded

Thank you for taking the time to let us know about your experience. I am sorry that your experience was not what you expected. If you wouldn't mind reaching out to me directly as I would like to address these issues for you. Thanks! Christine Conley Internet Director Brandon Honda cconley@brandonhonda.com 813-769-4589 Desk

May 01, 2019

Brandon Honda responded

Thanks for your honesty, I have had issues with companies in the past so I can appreciate your feelings. I am truly sorry that it got to this before I could be of assistance. If I can do anything please email me directly at cconley@brandonhonda.com and thank you again for sharing. Christine Conley Internet Director Brandon Honda

May 01, 2019

Fireman2477 responded

I am honestly not sure if that is the best course of action. I feel that words, feelings and opinions would be harsh, and possibly out of line by both parties. My negativity is not based on one single event, but on many and as a bigger picture. I am also afraid that my anger and concerns toward your dealership's service center and customer service would be dismissed and no action taken. Between Honda Corp as a whole and the dismissive attitude I recieved as well as the lack of compassion given all evidence presented, I am not sure a resolution is even possible.

April 28, 2019

Dealership Rating
Employee Rating

Service Grateful for Augustine Cardona going above and beyond with insurance co.to cover my repairs.Staff is top notch for customer satisfaction and care. Tha More

by W1032@Nc540
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

April 27, 2019

Dealership Rating

Battery Replacement and Refund I was visiting Pinehurst, NC for the week and went to use my 2017 CRV late at night. It wouldn't start! I called AAA and soon the roadside assistance More

by rafendley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2019

Dealership Rating
Employee Rating

Another great experience Made a appointment for my first oil change on my newest accord. It was sad to learn that my past service advisor Bob was gone,but my new service advis More

by Breezinlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 26, 2019

Dealership Rating
Employee Rating

Great service Augie Cardona always does such an amazing job! He is professional and friendly and takes care of all my concerns. I have leased and purchased all my v More

by Steph811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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