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Jeff Thorpe
Jeff Thorpe
Client Service Manager
Southwest Kia - Dallas
39650 Lyndon B Johnson Fwy
Dallas, TX 75237
6 Reviews
As the Client Service Manager at Southwest Kia Dallas, I’m dedicated to providing every guest with a service experience that’s honest, efficient, and dependable. With years of experience in automotive service and leadership, I take pride in making sure your vehicle is in expert hands—and that you’re always informed and confident throughout the process. I lead a team of skilled technicians and service advisors who share a commitment to quality work and outstanding customer care. Whether you're in for routine maintenance or more complex repairs, our goal is to get you back on the road safely and quickly. At Southwest Kia Dallas, we don’t just fix cars—we build trust. I’m proud to stand behind that mission and ensure your service experience is second to none.
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6 Reviews
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6 Reviews of Jeff Thorpe
July 25, 2026
From the moment I purchased my 2025 Kia K4 in January, my experience was exceptional. Karki, my salesman, and Jonathan, the finance manager, made the entire process smooth and stress-free. One thing that experience was exceptional. Karki, my salesman, and Jonathan, the finance manager, made the entire process smooth and stress-free. One thing that stood out to me was the respect they showed me throughout the entire process. Even though I had a man with me, they always spoke directly to me as the purchaser. I felt heard, valued, and never overlooked. They took the time to answer every question I had, never made me feel rushed, and made sure I was comfortable with every step. Despite it being a busy Saturday, I was driving off the lot in my new car in about three hours, which was incredibly impressive. What has made me an even more loyal customer is that the outstanding service didn’t stop after the sale. Every time I bring my vehicle in for service, I’m greeted with the same kindness and professionalism. The staff always seem genuinely happy to see me, and I continue to feel appreciated as a customer. I pass several Kia dealerships and drive 30 miles just to have my vehicle serviced here, and I’ll continue to do so because of how valued they make me feel. Outstanding customer service like this is hard to find, and I’m grateful for the experience every time I visit. More
by tai_ethridge
Other Employees Tagged: Scott Clark, Sarwesh Karki, Jonathan Smith II
May 27, 2026
The manager over the service advisors is excellent and so is service advisor Aus. . Thank you! is service advisor Aus. . Thank you! More
by Marisa
Other Employees Tagged: Ause Al-Barghuthi, Michelle Gomez
May 13, 2026
As service supervisor, Jeff is very knowledgeable and professional. He doesn't sit behind the desk all the time. Jeff gets out onto the floor and is always available to help a customer. He is very eas professional. He doesn't sit behind the desk all the time. Jeff gets out onto the floor and is always available to help a customer. He is very easy to work with. I really appreciate his knowledge about my Kia Soul. Highly recommend. More
by AGGIEANN86
March 18, 2026
Direct on my options and took the time to explain thoroughly. Did not mind repeating himself until I felt comfortable. thoroughly. Did not mind repeating himself until I felt comfortable. More
by J.Valentine214
Other Employees Tagged: Salvador Mercado, Jonathan Smith II
November 10, 2025
Response excellent. Service visit to my location to jump-start so could get the car to your services center for new battery was above and beyond expectations. The car wa Service visit to my location to jump-start so could get the car to your services center for new battery was above and beyond expectations. The car wash and vacuum was appreciated. More
by Gsowl
Other Employees Tagged: Ause Al-Barghuthi
September 27, 2025
From the moment I walked through the doors, this dealership made me feel truly welcomed. The atmosphere was warm and inviting, and every staff member I encountered was friendly, attentive, and eager dealership made me feel truly welcomed. The atmosphere was warm and inviting, and every staff member I encountered was friendly, attentive, and eager to help without being pushy. They took the time to answer all of my questions, explain my options clearly, and ensure I felt comfortable throughout the process. More
by Andrea Ramirez
Other Employees Tagged: Amer Husseini, Ash Chowdhury , Salah Hamad
