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Austin Aufie
787 Reviews
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787 Reviews
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787 Reviews of Austin Aufie
May 28, 2023
Great service at Basney But not thinking to highly of Honda themselves Had some recall work done. Been back 3 times to get side review mirror right. Still isn’t fixed. Come on Honda get your recall righ Honda themselves Had some recall work done. Been back 3 times to get side review mirror right. Still isn’t fixed. Come on Honda get your recall right the first time More
by Maryanb
Verified Customer
May 23, 2023
Service Depy management could use some training in customer service. Don Perkins behavior was inexcusable. If it weren't for the folks that I have built a relationship with over the last 32 years and customer service. Don Perkins behavior was inexcusable. If it weren't for the folks that I have built a relationship with over the last 32 years and 11 cars I would go elsewhere. I had a new, 6-week-old car that had no right blinker or headlight. The whole system had to be replaced and needed to order it overnight. Don couldn't seem to locate a car for me to use overnight. I have a 40 hr a week job and was volunteering that afternoon at Ronald McDonald House Charities. They have an entire lot of used cars and only 2 loaners that were both out. They finally located one. But the most important part of this review is Don had absolutely the most unprofessional manner I have ever experienced. If I were the boss he would not be my choice for representing Basney. More
by ETTL.3
Other Employees Tagged: Jay Basney, Ken Bloss
May 20, 2023
Your service department is always very helpful, and I believe work toward honest solutions in a timely manner. believe work toward honest solutions in a timely manner. More
by cynthiaw76
Other Employees Tagged: Bob Briney , Armontae House, Greg Nicolini
May 20, 2023
Afterwords we were still having problems. A friend looked at it and told us we were ripped off by you guys. He then had to order unerversual ball baring. Said that was the problem You A friend looked at it and told us we were ripped off by you guys. He then had to order unerversual ball baring. Said that was the problem You guys never said a word? Charged us 500/600 and still a problem. We won’t be back. I really thought the guy up front was upstanding until I was told other words. More
by sherrinate
May 20, 2023
My experience with Basney Honda is always great! They have friendly staff and great service. My recent visit is no exception, House is courteous, friendly, and thoughtful! Will recommend this dealer They have friendly staff and great service. My recent visit is no exception, House is courteous, friendly, and thoughtful! Will recommend this dealer to others. Yan More
by yu_yan98
Other Employees Tagged: Armontae House, Brian Lynn, Greg Nicolini
May 18, 2023
I have dealt with many service departments but Basney Honda especially Austin Aufie have proved the very best service and recommendations .I especially trust Austin and Basney’s service has always been Honda especially Austin Aufie have proved the very best service and recommendations .I especially trust Austin and Basney’s service has always been trustworthy. snd absolutely the personal customer service. They are the very bes! More
by Sharon.kerestury
Other Employees Tagged: Brian Lynn
May 17, 2023
Ever time I come there they are always friendly and helpful. But when I came there to get my oil changed Armontae was very helpful in explaining everything they did to my crv and let me know what I nee helpful. But when I came there to get my oil changed Armontae was very helpful in explaining everything they did to my crv and let me know what I needed to get done in the future. More
by cmarciniak53
Other Employees Tagged: Armontae House
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