Austin Aufie | Page 29

Austin is always pleasant -I’m so glad that some of your people stick around! Thanks also to the parts people! people stick around! Thanks also to the parts people! More

by NANHUSSEY Verified Customer Verified Customer

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Everyone was very nice, respectful, & helpful. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. Had a lite issue w/ the tire pressue light coming on after I left. Easilyvfixed & I learned more about my car. So, it was no big deal. More

by wynnefredsmom Verified Customer Verified Customer

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I find the service department to be very clean, professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. professional, considerate,accommodating, polite and very friendly. Always thinking about the customer and their safety. More

by mmalec1028 Verified Customer Verified Customer

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When check list shows that all fluids levels were checked and filled, that is always not the case. Windshield wiper fluid has been skipped now two times in a row. Not good. Someone is lazy. and filled, that is always not the case. Windshield wiper fluid has been skipped now two times in a row. Not good. Someone is lazy. More

by KEN-NIFONG Verified Customer Verified Customer

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Austin Aufie was efficient and got me in and out within a reasonable amount of time. reasonable amount of time. More

by JGALLYOT Verified Customer Verified Customer

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Everyone was super helpful and attentive. I think Greg deserves some recognition because I haven’t had a customer service experience this good since before Covid. I think Greg deserves some recognition because I haven’t had a customer service experience this good since before Covid. More

by Hursh Verified Customer Verified Customer

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Great customer service. Friendly, efficient, and washed my car at the end. Thank you so much! Friendly, efficient, and washed my car at the end. Thank you so much! More

by amojica1989 Verified Customer Verified Customer

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I usually do not go to Dealerships to have my vehicles looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test with Basney Honda! I had some minor electrical issues (parasitic draw) and they helped me determine what is was very quickly. While charging what I believe to be a reasonable amount of money for their time. Thanks for the car wash too! More

by CKELLE0401 Verified Customer Verified Customer

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Can’t schedule oil change. They have Very slow service. Also not clear on where car is in the process when pitching other needed service They have Very slow service. Also not clear on where car is in the process when pitching other needed service More

by nosraljm Verified Customer Verified Customer

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Austin was fantastic. Very satisfied with the Service. Basney has always been our place to go for service. Very satisfied with the Service. Basney has always been our place to go for service. More

by DELANDJAL Verified Customer Verified Customer

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