Austin Aufie | Page 79

Not a happy camper Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told me he could do it right then it would be about two hours. So my husband was coming in for a car wash, so I went home with him. Waited and waited no phone call came, So we went back to the service department to pick up my car and you were closed, and you were closed for the holiday the next day. So my husband had to take a half-day off from work on Friday to bring me in to get my car. So no I’m not happy that I had to borrow a car to go to work on the Fourth of July. More

by Mom1 Verified Customer Verified Customer

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Quick and easy in and out service I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. We also received a complimentary car wash. During the visit, I received a call regarding the inspections and was advised of any areas to watch. Great job! More

by Fancy Nancy Verified Customer Verified Customer

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Excellent service Have purchased Hondas from Basney for years. I have found the employees to be very helpful and courteous. Easy to work with, no high pressure to sel Have purchased Hondas from Basney for years. I have found the employees to be very helpful and courteous. Easy to work with, no high pressure to sell. More

by Bill Verified Customer Verified Customer

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Great Job Our emissions system check light came on in our Honda Pilot while on the way home from a road trip. We were able to get the car in the next day. The c Our emissions system check light came on in our Honda Pilot while on the way home from a road trip. We were able to get the car in the next day. The car was finished the same day we brought in. Everyone I spoke to was friendly and kept us well informed. More

by MJK136 Verified Customer Verified Customer

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Excellent Service The service was really quick. Waiting area also was very comfortable and relaxing. The service advisor was very pleasant and knowledgeable. Loved tal The service was really quick. Waiting area also was very comfortable and relaxing. The service advisor was very pleasant and knowledgeable. Loved talking with him. More

by JREDDING1951 Verified Customer Verified Customer

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Fast and friendly Working with Allie is always a great experience. Others there are not friendly and quite frankly very condescending. On one visit the other person lef Working with Allie is always a great experience. Others there are not friendly and quite frankly very condescending. On one visit the other person left me feeling quite stupid when I am indeed not More

by houghtoc Verified Customer Verified Customer

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Routine maintenance Took my car in for routine maintenance. It was very busy but the staff got me in and out in good time. Friendly and helpful per usual. Great servic Took my car in for routine maintenance. It was very busy but the staff got me in and out in good time. Friendly and helpful per usual. Great service! More

by filchak Verified Customer Verified Customer

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