Austin Aufie | Page 79

Service great car wash horrible I was extremely disappointed in the car wash at the service center. After my car was returned in the evening he next day I noticed multiple clear coa I was extremely disappointed in the car wash at the service center. After my car was returned in the evening he next day I noticed multiple clear coat scratches on hood and trunk. I always have taken meticulous care of car and I can’t believe how many scratches are on my car now. The service was great but car wash horrible also I had tons of water spots along with scratches. More

by DNICE1969 Verified Customer Verified Customer

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Oil Change The service was great. The gentleman that helped me with my service was great and very nice. My wait was not long and the when checking out. The young The service was great. The gentleman that helped me with my service was great and very nice. My wait was not long and the when checking out. The young man was very friendly. More

by toangaseti1979 Verified Customer Verified Customer

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Honest and Timely The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but u The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but ultimately listened to me about the issues important to me. They were also very timely in their response and service. Would definitely recommend!! More

by natalie.vanarsdall639 Verified Customer Verified Customer

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Awesome and Friendly! Store opened promptly at 7 am, Austin greeted me with a smile and reviewed all the service I was getting that day. He was super clear and thorough. Af Store opened promptly at 7 am, Austin greeted me with a smile and reviewed all the service I was getting that day. He was super clear and thorough. After a short wait, I caught the shuttle to work and was amazed when the car was ready by lunch time as you were also fulfilling an air bag recall as well as the 30,000 mile service. Excellent work all around, and the cost came in lower than I expected. Thank you Basney Service! More

by BLOEB Verified Customer Verified Customer

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Excellent service I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good More

by su7970 Verified Customer Verified Customer

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Good and Fast Service I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arriv I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arrival I was told there would be at minimum a 2 hour wait before my car could be worked on. I was unable to wait that long and Austin was able to get me in the very next day with an appointment. Faster than I expected!! Your service of having a driver take me back home so I could work and then pick me up when my vehicle was done is a good one as well. Thank you. More

by RLBOHN1 Verified Customer Verified Customer

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Excellent customer service. Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics o Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics outside of car service. These guys are great. Thank you. More

by tcarch85 Verified Customer Verified Customer

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Over and above The Basney Service Crew went above and beyond during my visit. They reattached an engine/ transmission splash guard for me at no charge and did so che The Basney Service Crew went above and beyond during my visit. They reattached an engine/ transmission splash guard for me at no charge and did so cheerfully. More

by RLWEED Verified Customer Verified Customer

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Bye bye zoom zoom hello Honda! Could not imagine a smoother transition from Mazda to Honda. Brandon made the entire process smooth and stress free. No high pressure sales just askin Could not imagine a smoother transition from Mazda to Honda. Brandon made the entire process smooth and stress free. No high pressure sales just asking great questions to make sure my needs were met. Love that the dealership offers free car washes for life. Austin always greets me with a smile in the service department. Wish they were available on weekends though. Anything that I have needed since buying I just contact Brandon and he puts me in touch with the right department or person. 5 star experience. More

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Great service, in and out quickly! I’m treated with kindness and respect. Service is excellent and very timely. I’m very pleased with the care given to me and to my car. I’m treated with kindness and respect. Service is excellent and very timely. I’m very pleased with the care given to me and to my car. More

by nj.larry Verified Customer Verified Customer

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