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Austin Aufie
799 Reviews
Languages Spoken
English
799 Reviews
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799 Reviews of Austin Aufie
July 19, 2019
Great Customer Service! Service was quick and they did just what they said they would do. No hidden costs. Austin is great to work with and is always honest and upfront. Service was quick and they did just what they said they would do. No hidden costs. Austin is great to work with and is always honest and upfront. More
by MELDEWP
Verified Customer
July 18, 2019
Satisfied! The trim in the back of our CRV inside kept popping up, it was fixed, but popped up again, Austin figured it out it was a clip that also needed to be The trim in the back of our CRV inside kept popping up, it was fixed, but popped up again, Austin figured it out it was a clip that also needed to be replaced as well, so far, so good!! Matt also helped me with the lane changing warning, he set it so it is always on, it kept shutting off for whatever reason, but he straightened it out for me!! Matt & Austin are very pleasant to work with!! More
by rlwjingles
Other Employees Tagged: Matt Mulstay
July 09, 2019
Not a happy camper Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told Came into the Service department, to get a car wash and my car told me it needed maintenance, so I asked how to do it. Austin, the service tech told me he could do it right then it would be about two hours. So my husband was coming in for a car wash, so I went home with him. Waited and waited no phone call came, So we went back to the service department to pick up my car and you were closed, and you were closed for the holiday the next day. So my husband had to take a half-day off from work on Friday to bring me in to get my car. So no I’m not happy that I had to borrow a car to go to work on the Fourth of July. More
by Mom1
July 08, 2019
Quick and easy in and out service I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. I went to the Basney Honda Dealership for a recall issue. It was taken care of promptly as well as basic maintenance - an oil change and inspection. We also received a complimentary car wash. During the visit, I received a call regarding the inspections and was advised of any areas to watch. Great job! More
by Fancy Nancy
July 07, 2019
Excellent service Have purchased Hondas from Basney for years. I have found the employees to be very helpful and courteous. Easy to work with, no high pressure to sel Have purchased Hondas from Basney for years. I have found the employees to be very helpful and courteous. Easy to work with, no high pressure to sell. More
by Bill
July 06, 2019
Great Job Our emissions system check light came on in our Honda Pilot while on the way home from a road trip. We were able to get the car in the next day. The c Our emissions system check light came on in our Honda Pilot while on the way home from a road trip. We were able to get the car in the next day. The car was finished the same day we brought in. Everyone I spoke to was friendly and kept us well informed. More
by MJK136
July 05, 2019
Excellent Service The service was really quick. Waiting area also was very comfortable and relaxing. The service advisor was very pleasant and knowledgeable. Loved tal The service was really quick. Waiting area also was very comfortable and relaxing. The service advisor was very pleasant and knowledgeable. Loved talking with him. More
by JREDDING1951
July 05, 2019
Fast and friendly Working with Allie is always a great experience. Others there are not friendly and quite frankly very condescending. On one visit the other person lef Working with Allie is always a great experience. Others there are not friendly and quite frankly very condescending. On one visit the other person left me feeling quite stupid when I am indeed not More
by houghtoc
Other Employees Tagged: Allie, he is the best. Others are not at all mice
July 05, 2019
Routine maintenance Took my car in for routine maintenance. It was very busy but the staff got me in and out in good time. Friendly and helpful per usual. Great servic Took my car in for routine maintenance. It was very busy but the staff got me in and out in good time. Friendly and helpful per usual. Great service! More
by filchak
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