Austin Aufie | Page 80

B1 maintenence The gentleman that helped me was fantastic (austin). Not happy about Not being able to set an appointment. Who has time to sit and wait on your vehi The gentleman that helped me was fantastic (austin). Not happy about Not being able to set an appointment. Who has time to sit and wait on your vehicle, loaner cars/drop-off pick up shuttle should be offered if thats the case. We purchased honda over getting another toyota but I have to say the service department at Toyota is a step above. So much so that my wife says she will be switching back. I also purchased a maintenue program at time of purchase and was told it was my responsibility to tell someone that when they tried charging me for my service. Waited 1.5 hours fir an oil change/tire rotation. more Hassel than me going to drive and shine and paying $100 for the same 20min service without getting out of the vehicle. More

by keith.defauw Verified Customer Verified Customer

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Quick service, professional staff Had a great experience getting my vehicle serviced. Everyone was very knowledgeable and helpful. The service cost lest than estimated and it was also Had a great experience getting my vehicle serviced. Everyone was very knowledgeable and helpful. The service cost lest than estimated and it was also quicker than expected. I dealt with both Brad and Austin, but I mainly worked with Austin and he was amazing. Professional but funny. More

by leabhen Verified Customer Verified Customer

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Absolutely awesome. Brad is the best!! Brad is the best service rep I have ever worked with! Austin is always ready to fill in or a set questions too! Doesn’t get any better! Brad is the best service rep I have ever worked with! Austin is always ready to fill in or a set questions too! Doesn’t get any better! More

by R.GATES Verified Customer Verified Customer

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Was taken care of fast . Got a discount also for an oil change. Austin is pleasant and always knows my name and family. I can use the shuttle if it's busy also. . Got a discount also for an oil change. Austin is pleasant and always knows my name and family. I can use the shuttle if it's busy also. More

by Mike Verified Customer Verified Customer

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Great service! Fast service with no need for an appointment. Austin Aufie was friendly and professional. He explained recommendations for future service but didn't p Fast service with no need for an appointment. Austin Aufie was friendly and professional. He explained recommendations for future service but didn't pressure me into having them completed right then. Thanks for the free car wash. More

by CALEXANDER4 Verified Customer Verified Customer

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Express Oil Service In the past 19 years I have not had any issues with this dealership. Everyone in my family has a Honda and we have purchased 4 Hondas in the past 19 In the past 19 years I have not had any issues with this dealership. Everyone in my family has a Honda and we have purchased 4 Hondas in the past 19 years and done all our service at this dealer/service center. More

by JGALLYOT Verified Customer Verified Customer

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105,000 MIle Service Everything was great except the price for new tires. Can not match Discount Tire. If they could match price with Discount Tire I would buy replaceme Everything was great except the price for new tires. Can not match Discount Tire. If they could match price with Discount Tire I would buy replacement tires from Basney Honda. More

by JANBLEILE Verified Customer Verified Customer

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It could be worse . . . A comfortable waiting room and staff who know how to make and take jokes. If I need to spend several hours waiting for service, this is a good place A comfortable waiting room and staff who know how to make and take jokes. If I need to spend several hours waiting for service, this is a good place to do it. And you know the result will be what what you wanted in the first place. Technicians found a nail in one tire and repaired it. Great detail attention! More

by Paul Verified Customer Verified Customer

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Very fast I scheduled an oil change and tire rotation and asked for a shuttle ride home, assuming it might take over an hour (due to other jobs ahead of mine.) I scheduled an oil change and tire rotation and asked for a shuttle ride home, assuming it might take over an hour (due to other jobs ahead of mine.) The shuttle didn't leave for about 25 minutes after I got there and by the time I got home, I had a message saying my car was ready! Next time I'll just wait for job to be done. More

by lmacmil Verified Customer Verified Customer

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Service Basney always does an excellent job servicing my vehicles. The people are cheerful, friendly and always helpful. The prices are reasonable. Best of al Basney always does an excellent job servicing my vehicles. The people are cheerful, friendly and always helpful. The prices are reasonable. Best of all is the curtesy wash. More

by WSILL Verified Customer Verified Customer

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