Austin Crimmins
Austin Crimmins at Gates Chevrolet of South Bend

Austin Crimmins | Page 2

Service Manager

Gates Chevrolet of South Bend

311 E Ireland Rd
South Bend, IN 46614

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Austin Crimmins

January 29, 2026

Dealership Rating
Employee Rating

Jarod took the best care of my case. It wasnt just money in the door but he heard my needs and he took all the extra steps to take care of the problem! More

by kimsmitley82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarod Downs, Phoenix Horvath

December 18, 2025

Dealership Rating
Employee Rating

Great service as expected. In and out in a hour. Will return to Gates for future service. More

by ofishinrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

We were happy with the car Everyone was pleasant Tired of these surveys life is beautiful More

by Franklin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

Gabby is very personable and conscientious ! Service area is very clean and professional, thank John More

by Jskoontzlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabrielle Handley

December 10, 2025

Dealership Rating
Employee Rating

The service team is awesome! They do the best work and inform you of other unknown issues. They are very pro social and professional More

by henryweldy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarod Downs , Mike Clark and Carrie Alvarez

December 09, 2025

Dealership Rating
Employee Rating

Great job on the service wait and courtesy. I will refer them to more customers. More

by dwilli3570
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
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Outstanding service people were friendly and wait time was short. My usual experience at Gates. More

by billwhitmer1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

November 29, 2025

Dealership Rating
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The attention and help with my car was amazing, thank you all for your help, makes me feel like I’m in a great hands More

by teresasimbeck
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

Horrible they took off a part off my car without consent then claimed it was broke and the car needed to be towed out the parkingin lot or I was to buy the part from them so the car was driveable forcing m More

by Dyolanda807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 20, 2025

Dealership Rating
Employee Rating

Went into the dealership to buy truck but they ande a good job of discouraging me. They looked down on me like I was an ignorant. I am an engineer and could have bought the truck cash if I wanted. Now I More

by almazan.jose.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2025

Gates Chevrolet of South Bend responded

Hi Jose. I am sorry you feel that way. After beating the prices of local competitive dealers and even those from Texas I am not sure where we went wrong trying to earn your business. If you change your mind and would like to take advantage of the great deal we gave you, just reach back out.

2

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