Austin Davey

I’ve had a mobile unit come out twice to do recalls. I was offended when it was suggested that we had rodents damage to my Bronco. I took it to our regular mechanic and there was zero rodent damage. It I was offended when it was suggested that we had rodents damage to my Bronco. I took it to our regular mechanic and there was zero rodent damage. It put up an error code that suggested the old battery shorted out the battery and of course we did not have to pay for an inspection as I was told ford would need to do. Instead our mechanic has earned our trust and business and will be replacing our blower. Also the settings were changed on the Bronco and that was draining the battery. Our mechanic had our settings documented. And it matches a previous mechanic notes… I had to get it reset to our settings. Sadly we’re not going to trust ford to service our vehicle at least in this area. Niles and Dowagiac get poor ratings from us. So please don’t bother recommending them come out again. We had Moe and Cody (I’m not sure if the second name is correct) and Cody was the one who suggested the rodent damage. I expect my vehicle to be in at least as good as the condition it as in prior or better, opting to charge me for messing up my vehicle is not a way to earn my trust and business. I have all of this documented, so please do not insult me. Oh and our mechanic is a certified Ford mechanic, so he can do any further recalls. Have a nice day. More

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We've never been treated with such care and kindness as we were at Campbell Ford. We've found a new place to buy our next vehicle! The service is the best, their technicians and staff are fabulous! we were at Campbell Ford. We've found a new place to buy our next vehicle! The service is the best, their technicians and staff are fabulous! More

by BEVERLYNOWAK4715 Verified Customer Verified Customer

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Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA Verified Customer Verified Customer

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Great Service! !! Our experience was a breeze, we were in and out quickly and efficiently! !! Our experience was a breeze, we were in and out quickly and efficiently! More

by sgmaier04 Verified Customer Verified Customer

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I bring all of my vehicles here. I trust them to do what needs to be done. I trust them to do what needs to be done. More

by srvance1998 Verified Customer Verified Customer

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Very customer service oriented from sales to service, and exemplary of what the customer appreciates! exemplary of what the customer appreciates! More

by Dean Verified Customer Verified Customer

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Every time I use Campbell I am amazed over and over again. Thank you for taking care of my family. again. Thank you for taking care of my family. More

by Ndtgdj Verified Customer Verified Customer

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Great customer service, friendly, prompt attention to my car, salesperson was great to deal with. car, salesperson was great to deal with. More

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Austin is a great courtesy person. He is always willing to to help me and is concerned with my car running right. He dies good job. Service department put my brakes on on I’m not sha He is always willing to to help me and is concerned with my car running right. He dies good job. Service department put my brakes on on I’m not shaking as I approach stop signs anymore. Austin listens and checks the vehicle out and got me in to get work done. I would recommend Campbell Ford More

by Nora Verified Customer Verified Customer

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Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK Verified Customer Verified Customer

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