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Austin Fitzgerald

Overview Reviews (15)

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Austin Fitzgerald

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Austin Fitzgerald | Page 2

Finance Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.9

15 Reviews

Overview Reviews (15)

4.9

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Austin Fitzgerald

April 13, 2024

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Employee Rating

Chris was very helpful and knowledgeable during the whole process of buying the vehicle. Treated our kids with respect and went above and beyond to make our purchase easy and painless process of buying the vehicle. Treated our kids with respect and went above and beyond to make our purchase easy and painless More

by ScottSchuler

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Brian Chan

Helpful 0

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Apr 15, 2024 -

Metro Ford of OKC responded

Thanks for sharing your positive experience, Scott! It's great to hear that Chris made the buying process smooth and even took care to make sure your kids felt respected. That level of service definitely stands out.

April 06, 2024

Dealership Rating

Employee Rating

Everyone is friendly but, when you get in the office. Watch & listen closely. They charge you for not having a trade in. They charge a maintenance fee whether you want it or not so, you come back again Watch & listen closely. They charge you for not having a trade in. They charge a maintenance fee whether you want it or not so, you come back again, and again to have your maintenance done. More

by ericgay

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Benson

Helpful 0

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Apr 08, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, Ericgay. We appreciate your feedback and take it seriously. Your satisfaction is important to us, and we apologize for any confusion or frustration regarding our fees and processes. We will review your concerns internally to ensure better clarity and transparency for our customers moving forward. If you have any further questions or need assistance, please feel free to reach out to us directly.

April 02, 2024

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Employee Rating

Chris was awesome and very helpful with the situation that was at hand. 10 out of 10 recommend that was at hand. 10 out of 10 recommend More

by Jordan clopp

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick

Helpful 0

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Apr 04, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Jordan! We're thrilled to hear that Chris provided awesome and helpful service during your recent visit. Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

March 24, 2024

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Employee Rating

I usually buy vehicles outside Texas, my home state, to get a best deal I can get. Saw a Shelby gt350 up for sale from them. Called them and negotiation was so easy and smooth, and fast of course, super h get a best deal I can get. Saw a Shelby gt350 up for sale from them. Called them and negotiation was so easy and smooth, and fast of course, super happy with the purchase of the vehicle. The salesman Chris Derrick took good care of me. Very friendly people, give them a shout, like I said on of my best experience. I had terrible experiences with other dealerships outside Texas, eve buying an expensive vehicle you aren’t save. But this guys are the top game. Definitely will save his number for my future raptor when I’m good and ready. Thank you! More

by Brandon Brown

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Jaylen Shells

Helpful 0

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Mar 25, 2024 -

Metro Ford of OKC responded

It's fantastic to hear about your positive experience, Brandon! We're thrilled that Chris Derrick and our team could provide such excellent service and make the negotiation process easy and smooth for you. We look forward to assisting you with your future vehicle needs, and don't hesitate to reach out whenever you're ready for your next adventure!

March 13, 2024

Dealership Rating

Employee Rating

I was able to get a deal made via phone and then came in with paperwork mostly ready to go. I appreciate Chris working to get to the numbers I was comfortable with. Will continue to do business with metro t with paperwork mostly ready to go. I appreciate Chris working to get to the numbers I was comfortable with. Will continue to do business with metro thanks to Chris. More

by brandon.whorton1985

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick

Helpful 0

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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, Brandon.whorton1985! We're thrilled to hear that Chris helped you get a deal you were comfortable with, even before you came in. Making the process convenient for you is important to us, and we're glad we could assist you. We look forward to continuing to serve you, and if you have any further questions or need assistance, please feel free to reach out.

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