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Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
158 Reviews
4.8

158 Reviews

Write a Review

158 Reviews of Austin Reiter

October 12, 2025

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Employee Rating

Very good rapport with service department personnel. Feel like they didn’t try to pressure me into something that was not necessary while recommending a minor service that might be a good idea just beca More

by hjpipa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

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September 11, 2025

Dealership Rating
Employee Rating

Very nice and they all know what they are doing, will highly recommend them to anyone. More

by horizonaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gatewood, Todd Brilis, Eric Cortez, Aron Hunley, Brian Moore, Brandi Davis

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September 08, 2025

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Employee Rating

Great people! ! Everyone is extremely helpful. This is my third vehicle I have purchased through Beck, and I have never been disappointed. More

by Lback1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Attanasio, Chris Gatewood, Brian Moore

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Sep 12, 2025

Beck Nissan responded

Thank you so much for your continued trust in Beck! We’re thrilled to hear this is your third vehicle with us and that each experience has been a positive one. Our team takes pride in being helpful and making the process easy, and it means a lot to know we’ve earned your loyalty. We truly appreciate you choosing Beck and look forward to being here for you for many more years and vehicles to come!

August 14, 2025

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Employee Rating

Went in and forty minutes later I was back on the road. Good job. Bye. More

by ciaobabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

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Aug 15, 2025

Beck Nissan responded

Thank you for your review! We’re glad we could get you in and out quickly and back on the road. We appreciate your business and hope to see you again!

June 19, 2025

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Employee Rating

Making an appointment was simple and easy, got the date that was convenient for me. Service was completed orderly, clocked in and processed quickly. Done even more quickly as stated. Thank you for such More

by BlueCamaroJacky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

Beck Nissan responded

Thank you for the wonderful review! We're so glad the appointment process was smooth and that your service was completed efficiently and on time. We truly appreciate your kind words and look forward to serving you again!

June 12, 2025

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Employee Rating

Quick and reliable service. Easy to make an appointment. Notification when done was great timing. More

by BlueCamaroJacky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Beck Nissan responded

Thank you so much for the great feedback! We're glad to hear that you found our service quick and reliable, and that scheduling was easy. We’re especially happy the completion notification was well-timed for you. We look forward to serving you again in the future!

June 01, 2025

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Employee Rating

My experience with the Service department was very good. Everyone very friendly and they did exactly what I ask them to do. Thank you.. More

by SDBRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Beck Nissan responded

Thank you so much for your kind words! We're glad to hear you had a great experience with our Service Department. It’s always our goal to provide friendly, reliable service and take care of exactly what our customers need. We truly appreciate your feedback and hope to see you again soon!

May 31, 2025

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Employee Rating

We spent thousands of dollars to fix a van that was never fixed. Horrible experience- More

by APRIL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Attanasio, Nina Morris , Shane McBay

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Jun 02, 2025

Beck Nissan responded

We're truly sorry to hear about your experience and the frustration it’s caused. This is not the level of service we strive to provide, and we take your concerns very seriously. We’d like the opportunity to understand what went wrong and see if there’s anything we can do to make it right. Please contact us directly at (386) 328-0344, ext. 135, so we can look into this further. Your satisfaction matters to us, and we appreciate the chance to address the situation.

May 30, 2025

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Employee Rating

Great service a Pleasure to do business with your team. I'll be back for more More

by lbacelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Beck Nissan responded

Thanks for the great review! We appreciate your business, and we look forward to serving you again in the future!

May 12, 2025

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Employee Rating

Very accurate and reasonable pricing on all of their service. No add ons or unnecessary work. More

by OBEWON_552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2025

Beck Nissan responded

We appreciate your feedback. It's important to us that our customers know that we will be honest and fair. Thanks for your business. We'll see you next time!

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