Austin Reiter | Page 3

Beck Nissan responded

Thank you for the kind words, Michelle! We're happy to hear your visit was a good one and that our service team was able to get everything sorted out quickly. We know car trouble is never convenient, so it's always rewarding to hear we were able to get you back on the road without delay. Thanks for choosing Beck—we appreciate your business! — Carole M

Beck Nissan responded

Thank you for sharing your experience! We're glad our team was able to respond quickly and provide the excellent service you were looking for. We're also happy to hear you enjoyed the coffee while you were here—it's the little touches that help make your visit more comfortable. We appreciate you choosing Beck Nissan and look forward to taking care of you again the next time you need service. — Carole M

Beck Nissan responded

Thank you for the recommendation! We're proud to have a service team that customers can count on, and we're glad their knowledge and professionalism made a positive impression. Our service manager and the entire department work hard to provide a great experience from start to finish, and we appreciate you taking the time to recognize their efforts. — Carole M

Beck Nissan responded

Thank you for sharing such a meaningful compliment! After 57 years of driving and countless service experiences, it means a great deal to hear that our team stands out as the best you've worked with. We're grateful for your trust and for the opportunity to care for your vehicle. Our service team takes pride in providing knowledgeable, dependable, and respectful service, and we're thrilled to know that came through during your visit. We look forward to continuing to take great care of you for many years to come. — Carole M

Beck Nissan responded

Thank you for your thoughtful review, Candice! We're glad our team was able to thoroughly diagnose the issues with your vehicle and get everything repaired once the parts arrived. We know dealing with multiple repairs can be stressful, so we're happy we could work around your schedule and get you back on the road as quickly as possible. We appreciate your trust in our service department and look forward to being here whenever you need us. — Carole M

Beck Nissan responded

Thank you for taking the time to share your experience, Tony. We're sorry to hear about the frustration you've had with both the oil change reminder not being reset and the ongoing issue with your Frontier's center console. We understand how disappointing it is to still be waiting for a resolution. I've shared your concerns with our Service Manager, and he will be reaching out to you by the end of the day today to discuss both issues and work toward a resolution. We appreciate your patience and the opportunity to make this right. If there's anything else I can assist you with, please don't hesitate to contact me directly at (386) 328-0344, ext. 135. Whether it's related to this visit or any future experience at one of our dealerships, I'm always happy to help in any way I can. Thank you, Carole Mahanes Customer Experience Coordinator

Beck Nissan responded

Thank you for your continued trust in us! It's great to hear that you feel welcomed every time you visit. Being greeted by name and getting you back on the road sooner than expected are the kinds of details that matter, and we're glad they made a difference. We appreciate your loyalty and look forward to seeing you again at your next service visit. — Carole M

Beck Nissan responded

Thank you for the kind words, Loretta! It's great to hear you've had consistently positive experiences with our team. We believe the little things matter, from providing helpful service to maintaining a welcoming environment, so it's nice to know those efforts don't go unnoticed. We appreciate your support and look forward to your next visit. — Carole M

Beck Nissan responded

Thank you for taking the time to share your experience. We're glad your service visit went smoothly and that you were able to get in and out without a long wait. It's always nice to hear when a customer leaves feeling satisfied, and we're grateful you've chosen us for your vehicle's maintenance. We look forward to seeing you again next time. — Carole M

Beck Nissan responded

Thank you for sharing your experience. We're glad everything was completed promptly and that you were happy with the work. It's great to hear the shuttle service was helpful—many customers are surprised by how far we're able to assist, and we're happy we could make the trip from Crescent City a little easier. Most importantly, we're pleased that you felt well taken care of throughout the process. Thank you for your trust and for choosing us. — Carole M