Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter | Page 4

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.9
202 Reviews
4.9

202 Reviews

Write a Review

202 Reviews of Austin Reiter

May 29, 2026

Dealership Rating
Employee Rating

Great job handled service and a recall all in the same visit with no hassle or long wait time. More

by REDWARDS1274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jun 01, 2026

Beck Nissan responded

Thank you for the review! It's always nice when we can take care of more than one item during the same visit and save our customers some extra time. We're glad your service and recall work were completed without a long wait or any added hassle. We appreciate you choosing Beck and look forward to helping you again when needed. — Carole M

May 13, 2026

Dealership Rating
Employee Rating

Great Serves as always! !! fast and will always get my car taken care od at Beck's> More

by NITROUSFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 13, 2026

Beck Nissan responded

We appreciate your loyalty and your feedback. Thanks for the 5-stars! We'll see you next time!

May 01, 2026

Dealership Rating
Employee Rating

Did the service I requested and it was very quick. A little more than I was expecting. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 05, 2026

Beck Nissan responded

We're glad we could get you taken care of quickly and handle everything you came in for. We appreciate you choosing us and hope to see you next time you need service. — Carole M

May 01, 2026

Dealership Rating
Employee Rating

Did a great job on my car like it never happened would go back to them More

by darnstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 18, 2026

Beck Nissan responded

Thanks! We'll look forward to seeing you on your next visit! — Carole M

April 29, 2026

Dealership Rating
Employee Rating

Needed to bring my SUV in for an oil change and tire rotation. They were quick, done in under an hour, and very friendly. They were so nice and upfront when I bought my SUV here a few months ago, that’s More

by TiffanyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 19, 2026

Beck Nissan responded

Thank you for coming back to see us, Tiffany—we really appreciate it! It’s great to hear your service visit was quick, straightforward, and that our team made you feel comfortable without any pressure. That’s exactly the experience we want every time, from purchase to service. We’re glad you chose us again for your 5,000-mile service and look forward to taking care of you and your SUV down the road. Thanks again for choosing Beck! — Carole M

April 03, 2026

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Employee Rating

I always have a great experience when dealing with Austin and I thank him for a phenomenal job he is doing as the supervisor of the service department!! More

by danielsgl82
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gatewood

Apr 06, 2026

Beck Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have a great experience working with Austin. We’ll be sure to share your feedback with him—he’ll really appreciate it! We look forward to continuing to provide you with excellent service each time you visit.

March 15, 2026

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Employee Rating

Great shop staff always looking out for me. Very friendly shop manager is helpful too. More

by WHATLEY1ON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Mar 26, 2026

Beck Nissan responded

Thank you for sharing this! We’re glad our shop team and manager could make your visits smooth and friendly. It’s always our goal to look out for our customers, and we appreciate you noticing!

March 10, 2026

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Employee Rating

Horrible experience on a Saturday, the guy was rude, told me it will be an hour or hour and a half. I did not mind waiting. He never approached me again to see what I wanted. I needed new breaks, tire rotati More

by JOCOOLEY316
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 26, 2026

Beck Nissan responded

We’re sorry to hear your experience wasn’t what you expected. It sounds like there were a few things that didn’t go as smoothly as usual, and we understand how that can be frustrating. Please feel free to reach out to me at (386) 328-0344, ext.135.

March 06, 2026

Dealership Rating
Employee Rating

Reliable efficient; was surprised to see greasy hand prints on my door and inside the car More

by MY561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Mar 26, 2026

Beck Nissan responded

Thank you for your honest feedback. We’re glad to hear you found our service reliable and efficient, but we sincerely apologize for the cleanliness issue with your vehicle. That’s not the experience we want for our customers, and we’ll make sure to address it with our team so it doesn’t happen again.

February 18, 2026

Dealership Rating
Employee Rating

I had service here two times. Service is always fast and People are always very friendly and polite. More

by Ol Fen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Feb 21, 2026

Beck Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had fast service and that our team has been friendly and polite during both of your visits. Providing a welcoming and efficient experience is always our goal, and it means a lot to know we’re hitting the mark. We truly appreciate your support and look forward to serving you again soon!

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