Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter | Page 4

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
208 Reviews
4.8

208 Reviews

Write a Review

208 Reviews of Austin Reiter

June 04, 2026

Dealership Rating
Employee Rating

I love them! !! Jennifer is the best and she and Beck Nissan truly treats everyone like family. I didn’t think I could into a 2026 car but they help me and got me More

by victoriabrad2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

Beck Nissan responded

Thank you for the kind words, Victoria! Jennifer genuinely enjoys helping her customers, and it's great to hear she made what seemed impossible feel achievable. There's nothing better than seeing someone drive away in a vehicle they didn't think they could get. We're grateful you chose Beck Nissan and appreciate you sharing your experience. Enjoy your brand new 2026 vehicle! — Carole M

June 03, 2026

Dealership Rating
Employee Rating

Service department is great sales leaves much room for improvement they won't leave you alone until you actually purchase one from them then its like listening to crickets chirping definitely won't recomm More

by pdtpopi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Beck Nissan responded

Thank you for your feedback. We're pleased to hear that you've had a great experience with our Service Department. We appreciate the conversation you had with Jesus regarding your concerns about the Sales experience. Strong communication before, during, and after the sale is important, and feedback like yours helps us evaluate where we can improve. We hope to have the opportunity to earn your confidence and assist with your vehicle needs again in the future. Thank you for taking the time to share your perspective and for speaking with us directly. — Carole M

June 03, 2026

Dealership Rating
Employee Rating

Good service and appreciate that they use a high-quality synthetic oil for oil changes. Well run service department. More

by Geohep44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jun 03, 2026

Beck Nissan responded

Thank you for the thoughtful review! We're glad you noticed the quality of the products we use and the effort our team puts into providing a smooth service experience. We appreciate your trust and look forward to helping keep your vehicle running its best. — Carole M

June 01, 2026

Dealership Rating
Employee Rating

I had an excellent experience at Beck Nissan, and Austin truly made it personal. After having my vehicle serviced, I was almost home when my tire pressure light came on. I called Austin, and he immediately More

by JMMOMMY1241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Beck Nissan responded

Thank you for such a thoughtful review. What stands out most is not just that Austin addressed your concern, but that he continued thinking about it after you left. Taking the time to call and check on you at the end of the day speaks volumes about the level of care he brings to his customers. We're glad you made it safely on your trip to Tampa, and we're grateful you took the time to recognize Austin's efforts. We'll be sure to share your comments with him and the rest of the team. Thank you for trusting Beck Nissan with your vehicle, and for highlighting the kind of customer care that means so much to us. — Carole M

May 31, 2026

Dealership Rating
Employee Rating

Great experience…all good…very professional. Thanks for being a good local choice. See next time. More

by billherringtonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Beck Nissan responded

Thank you for the kind words, Bill. We're fortunate to serve a community that values local businesses, and we're grateful you chose us. It's great to hear everything went smoothly and that you had a positive experience with our team. We appreciate your support and look forward to helping you again down the road. — Carole M

Jun 03, 2026

Beck Nissan responded

Thank you for the kind words, Bill. We're fortunate to serve a community that values local businesses, and we're grateful you chose us. It's great to hear everything went smoothly and that you had a positive experience with our team. We appreciate your support and look forward to helping you again down the road. — Carole M

May 31, 2026

Dealership Rating
Employee Rating

Everyone was cordial and polite very accommodating. Felt above and beyond and couldn’t be more thankful. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jun 01, 2026

Beck Nissan responded

Thank you for the review, John. We're happy to hear our team made such a positive impression. Simple things like being welcoming, helpful, and taking the time to accommodate our customers can make all the difference, and we're glad that was your experience. Your appreciation means a lot to us. — Carole M

May 29, 2026

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Employee Rating

Great job handled service and a recall all in the same visit with no hassle or long wait time. More

by REDWARDS1274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jun 01, 2026

Beck Nissan responded

Thank you for the review! It's always nice when we can take care of more than one item during the same visit and save our customers some extra time. We're glad your service and recall work were completed without a long wait or any added hassle. We appreciate you choosing Beck and look forward to helping you again when needed. — Carole M

May 13, 2026

Dealership Rating
Employee Rating

Great Serves as always! !! fast and will always get my car taken care od at Beck's> More

by NITROUSFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 13, 2026

Beck Nissan responded

We appreciate your loyalty and your feedback. Thanks for the 5-stars! We'll see you next time!

May 01, 2026

Dealership Rating
Employee Rating

Did the service I requested and it was very quick. A little more than I was expecting. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 05, 2026

Beck Nissan responded

We're glad we could get you taken care of quickly and handle everything you came in for. We appreciate you choosing us and hope to see you next time you need service. — Carole M

May 01, 2026

Dealership Rating
Employee Rating

Did a great job on my car like it never happened would go back to them More

by darnstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 18, 2026

Beck Nissan responded

Thanks! We'll look forward to seeing you on your next visit! — Carole M

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