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Austin Simpson
Austin Simpson at Ken Ganley Ford Parma

Austin Simpson

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
127 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

4.9

127 Reviews

Write a Review

127 Reviews of Austin Simpson

August 14, 2025

Dealership Rating
Employee Rating

Never had a problem working with Ken ganley in any aspect. From service to sales it's been excellent. More

by kkonczos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito, Jeremy Watson

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Aug 14, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

August 06, 2025

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Employee Rating

We love our new purchase & working with John & Austin was great. We will buy from them again in the future! More

by JennyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Aug 06, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

July 05, 2025

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Employee Rating

Bolaji was great did not pressure me answered all of my questions austin was very helpfull everyone there was very friendly More

by jburda60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Nick Feruito

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Jul 05, 2025

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

July 05, 2025

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Employee Rating

I spent 3 1/2 hours with Austin Simpson. , and we built a great rapport together. I am withdrawn about shopping for a vehicle, but Austin made it very enjoyable. He is the best auto salesman More

by Memcafee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

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Jul 05, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

June 30, 2025

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Employee Rating

Everyone there was super helpful, professional and knowledgeable. Thank you Austin, for taking care of me and getting me into a really nice Bronco Sport. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 30, 2025

Ken Ganley Ford Parma responded

Hi Dan, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2025

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Employee Rating

Austin was terrific i ask him to wait and he was very professional.called him a little later and told him I would be back the next morning .he had everything ready to go could not be happier More

by fredlemley8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Jun 29, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

June 07, 2025

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Employee Rating

I like the fact that I got a full gas tank and a clean truck More

by jameskoppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

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Jun 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

May 28, 2025

Dealership Rating
Employee Rating

AUSTIN AND JOHN WERE GREAT. HIGHLY RECOMMENDED. They were helpful through entire process. 5 stars. More

by fiftyeightpanhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

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May 28, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 19, 2025

Dealership Rating
Employee Rating

Thinking about being talked into a warranty , after thinking it was a deal , and finding out terms of intrest rate was manipulated while warranty full amount THOUSANDS OF DOLLARS ! was added to the ter More

by KULWICKI2179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Ruper

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Apr 21, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 05, 2025

Dealership Rating
Employee Rating

Came for a recall. Simple Fast Courteous Professional Well done Alicia was very pleasant and a pleasure to work with. More

by Dam1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

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Apr 05, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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