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Austin Simpson

Overview Reviews (146) Inventory (198)

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Austin Simpson

Austin Simpson | Page 7

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9

146 Reviews

Overview Reviews (146) Inventory (198)

Dealership Experience

6 yrs, 5 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English

4.9

146 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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146 Reviews of Austin Simpson

September 20, 2024

Dealership Rating

Employee Rating

Austin was soo nice and helpful he was very respectful and patient and willing to help with any issues and patient and willing to help with any issues More

by capo99

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 20, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

August 25, 2024

Dealership Rating

Employee Rating

Austin was an excellent person to work with and answered all of my questions professionally and thoroughly. Nick also explained the financial aspects very well and made me feel at ease. It was an excellent all of my questions professionally and thoroughly. Nick also explained the financial aspects very well and made me feel at ease. It was an excellent experience overall. More

by EMHS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito

Aug 25, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 21, 2024

Dealership Rating

Employee Rating

Very good young man. Helped with trade in of my other truck sale to a friend Helped with trade in of my other truck sale to a friend More

by Rreitz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 21, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 17, 2024

Dealership Rating

Employee Rating

Great service, great communication, very easy out of state transaction and shipping. Would highly recommend! state transaction and shipping. Would highly recommend! More

by jwallace7311

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Aug 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

July 10, 2024

Dealership Rating

Employee Rating

Great salesman, excellent communication throughout the process. He even picked me up at the airport. process. He even picked me up at the airport. More

by Paul Roth

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Jul 10, 2024 -

Ken Ganley Ford Parma responded

Hi Paul: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 08, 2024

Dealership Rating

Employee Rating

I purchased a Mustang Mach E from Austin Simpson and he was awesome from beginning to end! Thank you Austin you're the bomb diggity! was awesome from beginning to end! Thank you Austin you're the bomb diggity! More

by Kathy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 09, 2024 -

Ken Ganley Ford Parma responded

Kathy, Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new Mustang Mach E! Please don't hesitate to reach out if you need anything else.

June 21, 2024

Dealership Rating

Employee Rating

The new location is great! Austin was wonderful to work with, and this is why it is the second truck I have bought from him. Austin was wonderful to work with, and this is why it is the second truck I have bought from him. More

by Big Scott

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito

Jun 23, 2024 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2024

Dealership Rating

Employee Rating

Very friendly and helpful. Very easy to deal with. Made my experience a pleasure. Delightful Very easy to deal with. Made my experience a pleasure. Delightful More

by Kato1s

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 19, 2024

Dealership Rating

Employee Rating

Austin was cordial and helpful at every turn. He was knowledgeable about every question asked, and centered my concerns as a customer. He felt like a partner in this process, not someone trying t He was knowledgeable about every question asked, and centered my concerns as a customer. He felt like a partner in this process, not someone trying to push something on me. I have a deep appreciation for his assistance over the past few months. More

by Ataylor49

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Austin and our team, and we look forward to working with you again.

June 01, 2024

Dealership Rating

Employee Rating

Very helpful and attentive to our needs for now and the future. We liked the process. future. We liked the process. More

by DSTARUCH89

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi

Jun 03, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Jun 03, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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