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Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma
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Mark Rezzano

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
150 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

10 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.7

150 Reviews

Write a Review

150 Reviews of Mark Rezzano

June 23, 2024

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Employee Rating

My experience at Ken Ganley excellent . The Rep Mark very knowledgeable auto sales, he possess outstanding communication, effective listening skills, very compassion upstanding the needs of More

by ihnyr1224
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Jun 24, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Ken Ganley Ford Parma.

Jun 26, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

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Probably the easiest and fastest I ever got into another vehicle. Payment was a little higher than I was wanting, but I understand why, thank you. More

by Bob
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Recommend Dealer
Yes
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Jun 21, 2024

Ken Ganley Ford Parma responded

Hello Bob, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2024

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Mark was amazing and helped me and my step dad find great cars!! did everything and beyond to help us! More

by webbgab2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

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May 27, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

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Great experience working with Mike and Mark, appreciate their help and attention to my needs. More

by donegal.remit0p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Mike LaScola

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May 26, 2024

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

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Employee Rating

Great service I enjoyed my experience purchasing a used car, all the team members were more than accomadting More

by donegal.remit0p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Mike LaScola

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May 26, 2024

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2024

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Employee Rating

Mark and the support team at Ken Ganley Ford were great to work with, very professional More

by AYERSRSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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May 08, 2024

Ken Ganley Ford Parma responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 26, 2024

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Employee Rating

They do not listen to what the customers say. if they say they can only afford this much dont come back with twice that amount. Rather they say cant do it More

by Stephlynn320
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 29, 2024

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 17, 2024

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Employee Rating

Sales (Mark) was friendly and knowledgeable about the car I purchased. Everyone was professional. Smooth transaction. More

by dcc112654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Apr 18, 2024

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Mark, and it was a pleasure having you at the dealership. We appreciate your review!

April 14, 2024

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Great Customer Service. Will recommend the employee for a good communication and knowledge of the sale. More

by colondely
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Apr 15, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

April 10, 2024

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Employee Rating

Everyone I dealt with was great! Came in for a repair on my 2019 EcoSport and left with a 2021 Bronco Sport!!! It truly was a great experience! More

by margekoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou

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Apr 10, 2024

Ken Ganley Ford Parma responded

Marge, Thanks for sharing about your experience with Ken Ganley Ford Parma. Congratulations on your new 2021 Bronco Sport! We appreciate your business and hope to see you again soon!

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