Austin Smith
Austin Smith at Regal Honda
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Austin Smith | Page 5

Service Advisor

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.5
58 Reviews

Dealership Experience

6 yrs, 2 mos

4.5

58 Reviews

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58 Reviews of Austin Smith

November 23, 2023

Dealership Rating
Employee Rating

Austin was very professional, knowledgeable and efficient. He resolved all our issues and got us on the road again very quickly. More

by stoutwalter
Recommend Dealer
Yes

Other Employees Tagged: Austin Smith

Nov 28, 2023

Regal Honda responded

Thank you so much for taking the time to leave us a 5-star review.

November 18, 2023

Dealership Rating
Employee Rating

Austin was great at getting my van repaired and done quickly. Really look forward to service with him around. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Regal Honda responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

November 13, 2023

Dealership Rating
Employee Rating

Attentive to serving the customer! Always happy and friendly. Good attitude seem to like their job! More

by BOBHARKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Issa Bendeck

Nov 14, 2023

Regal Honda responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

November 12, 2023

Dealership Rating
Employee Rating

They performed all of the services I requested and she politely answered all of my questions. More

by Zanjulajo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Rob Young, Chrissy Hartman, Jessica Torres, Megan Barnes , Sal Campisi III, Lexi fisher, Chris Montry, Alondra Sandoval

Nov 14, 2023

Regal Honda responded

Thank you!

November 10, 2023

Dealership Rating
Employee Rating

Very friendly and attentive The clean waiting area and the popcorn were very good. I had a hot chocolate, it was very good. More

by Habiteyes69
Recommend Dealer
Yes

Other Employees Tagged: Austin Smith

Nov 14, 2023

Regal Honda responded

Thank you so much for taking the time to review us.

November 09, 2023

Dealership Rating
Employee Rating

Chrissy and Austin were both very helpful and kind. Sal seemed indifferent, I felt as though I was inconveniencing him. I’m not certain if it was because it was busy and I didn’t have an appointment bu More

by VickyN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman , Sal Campisi III

Nov 14, 2023

Regal Honda responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

November 02, 2023

Dealership Rating
Employee Rating

Unusual that service took 2 hrs on this visit. Having communication on the delay would be nice. More

by lonsaucier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Regal Honda responded

We're sorry to hear that you had to wait for a long time. We understand how valuable your time is and we apologize for any inconvenience.

October 31, 2023

Dealership Rating
Employee Rating

Always liked regal but 3 hours for an oil change and car wash crazy the wife was upset More

by WILCULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2023

Regal Honda responded

We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service. Unfortunately, things can sometimes happen that are out of our control. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.

October 10, 2023

Dealership Rating
Employee Rating

Very good ppl to deal with Very polite and friendly get in and out in a reasonable manner More

by eyzarookie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

Oct 16, 2023

Regal Honda responded

Thank you!

October 10, 2023

Dealership Rating
Employee Rating

I’ve always enjoy my experience with a Regal Honda I get you in and out quick and have a huge waiting area for you to sit and even a place for the kids More

by derekthrasher
Recommend Dealer
Yes

Other Employees Tagged: Jessica Torres , Sal Campisi III, Lexi fisher

Oct 11, 2023

Regal Honda responded

We are so grateful for your review. Thanks for sharing your rating with us and the community.

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