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Austin Surette
Austin Surette at Lokey Volkswagen

Austin Surette | Page 4

Internet Sales Manager

Lokey Volkswagen

27850 US Hwy 19 N
Clearwater, FL 33761

4.8
48 Reviews

I come from a family in car sales and have fallen in love with helping people get into their dream vehicle. I thrive to provide a great experience.

4.8

48 Reviews

Write a Review

Dealership Experience

6 yrs, 7 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Volkswagen Certified Product Specialist

Lease Specialist

View more specialties & trainings

48 Reviews of Austin Surette

March 04, 2025

Dealership Rating
Employee Rating

Austin really listened to me. He let Me "try on" a few cars, and got me a great deal on my new ID.4! More

by MJRUDDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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March 03, 2025

Dealership Rating
Employee Rating

It was a very relaxed car buying experience also very expedient! Would highly recommend this car dealership. More

by Gatorz8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Moore

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February 14, 2025

Dealership Rating
Employee Rating

Every employee of the dealership is very polite and professional and I enjoyed talking to everyone there. More

by sean6117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean....don't remember last name....paperwork finishing

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January 31, 2025

Dealership Rating
Employee Rating

Austin was great and the management staff was wonderful as well. They did everything they could to help me find the perfect SUV. This is our 4th car that we’ve bought from Lokey. More

by schultz.kristel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 11, 2025

Lokey Volkswagen responded

Hey Kristel, We love hearing about our long time customers and about their continuous 5-star experiences with us here at Lokey VW. Thank you for taking the time to leave us and our team this exceptional feedback. We can't wait to accommodate you for your 5th vehicle when you're ready for that next upgrade! - Lokey VW Family

January 31, 2025

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Employee Rating

Bought an ID4 two weeks ago from Austin and service was excellent. He is always available for questions. We would buy again from Austin. More

by skmilani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 11, 2025

Lokey Volkswagen responded

Hi there, Thank you for sharing your experience and leaving Austin & Lokey VW 5-stars! We look forward to serving you again. - Lokey VW

January 27, 2025

Dealership Rating
Employee Rating

The People are amazing, energy is amazing, everything is good except for the service department. More

by achilleasm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dominic Giusti, Trevor Burke, Alessio Vitello , Jeremy Benavente, Thomas Suggs

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Mar 11, 2025

Lokey Volkswagen responded

Hi there, We see you had a mixed experience of positivity and a bit of negativity coming from the service department. First and foremost we want to thank you for providing this feedback. We take all feedback seriously and into consideration and try to correct any issues that arise. We would love to hear more details pertaining to your experience and how we could correct the problems you experienced. Feel free to reach out to vw@lokey.com to share more regarding your visit with service so we can do everything we can to repair those problems and ensure they do not continue to occur moving forward. We hope to hear back from you. - Lokey VW

January 10, 2025

Dealership Rating
Employee Rating

Austin was very helpful both when I purchased the car and since helping me aince More

by basketdoc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morneau

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Jan 27, 2025

Lokey Volkswagen responded

Hello there, Thank you for taking the time to leave your feedback on your experience with Austin here at Lokey Volkswagen. We are glad to know that Austin has been a reliable and helpful representative during AND after your car buying experience. This is the standard we encourage in our Product Specialists, and love hearing that they exceed expectations. Please do not hesitate to further reach out if you may need anything else! - Lokey VW

December 11, 2024

Dealership Rating
Employee Rating

Austin was very professional and worked to help me get the Beetle Convertible that I’ve been looking for since I moved to Florida five years ago. More

by katiet55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morneau

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November 21, 2024

Dealership Rating
Employee Rating

My salesman Austin was thorough and very hospitable. The customer service dept associate Eric is outstanding with his knowledge and very accommodating. Lokey VW is a wonderful dealership More

by lorindacarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric

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Dec 10, 2024

Lokey Volkswagen responded

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that both Austin and Eric were able to provide you with exceptional service. Austin’s thoroughness and hospitality, along with Eric’s knowledge and accommodation, are exactly what we strive for at Lokey Volkswagen. It’s great to know that your experience with us was so positive, and we truly appreciate you sharing your 5-star experience here at okey Volkswagen. We’re grateful for your business and look forward to helping you again in the future. Thanks for choosing Lokey VW! 😊 - The Lokey Family

November 19, 2024

Dealership Rating
Employee Rating

Very easy to work with, professional and walked the talk. I would highly recommend them to anyone. Also, very fast with everything. More

by ryan.mccurdy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 10, 2024

Lokey Volkswagen responded

Hey there Ryan, Thanks so much for taking the time to leave Lokey VW 5-stars! We hope to have the opportunity to serve you & your family again in the future! - Lokey VW & Austin

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