Alessio Vitello

Process was easy, the options I wanted and needed were described and throuhly shown to me. Even options I didn't know about were exposed and compared between trim models. Inventory was nice and the differ described and throuhly shown to me. Even options I didn't know about were exposed and compared between trim models. Inventory was nice and the different trims and I'd recommend Lowkey and the sales team to take care of questions and concerns. More

by dwlightner Verified Customer Verified Customer

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I have bought two cars from this dealership. Everyone here is outstanding to include the service department. Everyone here is outstanding to include the service department. More

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Very happy with car purchase. Highly recommend Lokey VW to anyone looking for an automobile where they can enjoy amazing customer service. Highly recommend Lokey VW to anyone looking for an automobile where they can enjoy amazing customer service. More

by tampamasseyfamily Verified Customer Verified Customer

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Alessio was wonderful I told him what I was looking for and my price range and he delivered. I left happy and excited with my new purchased ?????????? and my price range and he delivered. I left happy and excited with my new purchased ?????????? More

by tamikafbaby35 Verified Customer Verified Customer

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2 Worst, tried to undue the deal because did not want to fix what they said they would fix. fix what they said they would fix. More

by Gator Fan Verified Customer Verified Customer

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They worked with us to come to the best deal for all parties and made reasonable accomodations. parties and made reasonable accomodations. More

by cdbaum1 Verified Customer Verified Customer

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I wasn't really happy with my experience this time. They played the typical games... Where the "salesperson is on your side and the manager is the bad guy". A few weeks later I bought another car from They played the typical games... Where the "salesperson is on your side and the manager is the bad guy". A few weeks later I bought another car from Kuhn VW in Tampa and the process was so much better. I'll probably avoid Lokey for the foreseeable future. More

by chrisdashley Verified Customer Verified Customer

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I had an amazing experience with this Lokey from start to finish. I drove two hours to get there, and it was absolutely worth it—they went above and beyond to make the deal happen for me when another dealers finish. I drove two hours to get there, and it was absolutely worth it—they went above and beyond to make the deal happen for me when another dealership across town lost my business, playing games. The team was professional, helpful, and truly cared about earning my business. I couldn’t be happier with my new car and highly recommend them to anyone looking for a stress-free, customer-focused buying experience. More

by nursestl Verified Customer Verified Customer

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Great, friendly and professional customer service! Austin and the service people were great workers for us. Austin and the service people were great workers for us. More

by timbuck008 Verified Customer Verified Customer

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The vehicle was not ready to be test driven although I made an appointment in advance. Multiple sensors came on while driving and before we made it back from the test drive the gas light came on which was made an appointment in advance. Multiple sensors came on while driving and before we made it back from the test drive the gas light came on which was off putting. Alessio did what he could to help negotiate at rate. When I went back the 2nd time to test drive and buy the car I was told prior to arrival that the sensors had been fixed however when I arrived the sensors still came on. The GM came over and apologized and they were able to fix the sensor while I waited. When it was time to go to financing, I was told that I could potentially get a better rate if I financed through the dealership however, the finance representative did not know that this was a used vehicle ran my credit for no reason and causing additional inquiry on my credit, I ultimately secured my own financing through Suncoast credit union to purchase the vehicle, although I love working with with Lokey Volkswagen. The sales experience was not what I expected. More

by ctinatack Verified Customer Verified Customer

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