Austin Venters | Page 7
Service Advisor
Toyota of Tampa Bay
1101 East Fletcher Avenue
Tampa, FL 33612
174 Reviews
Write a Review174 Reviews of Austin Venters
March 03, 2025
My overall experience was excellent. However, after I left, my car engine had an error and died, and I sat waiting in a parking lot for an hour, until I was able to get towed back to th However, after I left, my car engine had an error and died, and I sat waiting in a parking lot for an hour, until I was able to get towed back to the Dealership. Found out something got knocked loose during the oil change, when checking the air filter. That was all pretty frustrating. More
Other Employees Tagged: Austin Carr , Mateo Serrano
February 12, 2025
Nothing against the person who assisted me, as I’m sure this was beyond their control, but this is the second time my wait has been over twice as long as originally estimated. This time, I waited two hours this was beyond their control, but this is the second time my wait has been over twice as long as originally estimated. This time, I waited two hours just to have one tire replaced—all while sitting in the waiting area with my 5-month-old. The only reason it even got done at the two-hour mark was because I finally got up and asked about my car, at which point I was told they had to pull someone off another job to service mine. Disappointed in the lack of efficiency and communication. More
February 12, 2025
Took time to explain what's going on with the car battery and got the car checked. and got the car checked. More
Other Employees Tagged: JC Collins
February 01, 2025
Wonderful to deal with Austin. He was very concerned with my situation and tended to me nicely and was very respectful. He was very concerned with my situation and tended to me nicely and was very respectful. More
Other Employees Tagged: Rudy Reyes, Lee Oztolaza
January 26, 2025
I would recommend this service department anytime! Everyone I have dealt with has been extremely helpful and kind. Derrick Randell always goes above and beyond to make sure that my car is in tip top s Everyone I have dealt with has been extremely helpful and kind. Derrick Randell always goes above and beyond to make sure that my car is in tip top shape. More
Other Employees Tagged: Brandon Alvarado, Austin Carr, Justin Ortiz, Derek Randall

