Ava Williams
Ava Williams at Galleria BMW

Ava Williams

Finance Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
5.0
46 Reviews

Hi, I’m Ava Williams! I’m originally from Chattanooga, Tennessee, and I’ve been with Galleria BMW for over 3 years. I began my career in the BDC department, moved into a Client Advisor role, and now I’m proud to be part of our finance department. Throughout my journey, my goal has always been the same: to create a smooth, stress-free, and enjoyable experience for every customer. I love helping people find the perfect vehicle and now, in finance, I get to ensure the process of making it yours is just as seamless. Whether it’s answering questions, walking you through options, or celebrating with you when you drive off in your new BMW, I’m here to make sure you feel confident and taken care of every step of the way.

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English English

5.0

46 Reviews

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46 Reviews of Ava Williams

February 04, 2026

Dealership Rating
Employee Rating

Galleria BMW is the best dealership I have ever seen. Michelle Ladner is the queen of cars, and she makes every purchase easy and exciting. Ava was amazing and so fun to deal with also. I literally do More

by vetteman17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

Galleria BMW responded

Thank you so much for the incredible feedback, vetteman17. We’re honored to hear that Galleria BMW stands out as the best dealership experience you’ve had. Michelle truly is exceptional at what she does, and we’re so glad she made your purchase both easy and exciting. Ava will also be thrilled to hear how much you enjoyed working with her. Knowing that our team has earned your loyalty means everything to us. Thank you for trusting us, and we look forward to welcoming you back for many more BMW experiences ahead.

February 01, 2026

Dealership Rating
Employee Rating

We were treated like family from the very beginning. Everyone was willing to go above and beyond. More

by alexia23415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Amy Lancaster

Feb 02, 2026

Galleria BMW responded

Thank you so much, Alexia, for taking the time to share this kind feedback. Treating our guests like family is exactly what we strive for, and we’re so glad to hear that our team went above and beyond to make your experience a great one. We truly appreciate your trust and look forward to welcoming you back again in the future.

January 30, 2026

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Employee Rating

Very professional and accommodating service, we didn’t feel pressured on any decisions, we’ll be back More

by Mobilevetrb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Amy Lancaster

Feb 02, 2026

Galleria BMW responded

Thank you, Mobilevetrb, for your great feedback. We’re happy to hear that you found our service professional and accommodating, and that you never felt pressured during your visit. Providing a comfortable, straightforward experience is always our goal. We truly appreciate your business and look forward to welcoming you back again.

January 28, 2026

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Employee Rating

Awana is excellent! The financial department was excellent! Overall 5 star rating!!!Dealership is 5 star!!! More

by gwmurphysr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster, Alannah Catt

Jan 30, 2026

Galleria BMW responded

Thank you for the 5-star review! We’re so happy to hear that Awana and our finance team provided such an excellent experience. Your kind words mean a lot to our entire dealership, and we truly appreciate you choosing us. We look forward to helping you again in the future.

January 24, 2026

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Employee Rating

Excellent service, answered all my questions. Very professional and prompt. Dealt with Brett Cohn ,Ava Williams and Jacob.👍🏻 More

by Vucci61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 24, 2026

Galleria BMW responded

Thank you for the great feedback! We’re glad to hear all your questions were answered and that you received prompt, professional service. Brett, Ava, and Jacob will really appreciate the recognition. We appreciate you choosing us!

January 23, 2026

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Employee Rating

Ava was extremely friendly, professional and made everything so streamlined and easy. I’m extremely pleased with the service I received. More

by Mdiaz13
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2026

Galleria BMW responded

Thank you for sharing your experience! We’re so glad Ava made everything easy and seamless for you. She’ll be happy to hear how much you appreciated her friendly and professional service. We truly appreciate your business!

January 22, 2026

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Employee Rating

Very pleased with the level of service from Ava, Katie, and team. First class from the test drive to signing the final papers. Highly recommend! More

by dstrickland1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Billy Herbert

Jan 24, 2026

Galleria BMW responded

Thank you for the great review! We’re so happy to hear you had a first-class experience from start to finish. Ava, Katie, and the team will really appreciate your kind words. We’re grateful for the recommendation and hope to see you again!

January 16, 2026

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Employee Rating

Very efficient and responsive. Answered my questions and responded to my texts/emails promptly. Would recommend. More

by Jessie Sanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martin

Jan 18, 2026

Galleria BMW responded

Thank you, Jessie! We’re glad to hear everything was efficient and that your questions were answered quickly. We really appreciate the recommendation and look forward to helping you again in the future.

January 12, 2026

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Employee Rating

Ava was wonderful in solving my issue within one hour of me speaking to her about the specifics. Great customer service! More

by Tmartinez5706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Jan 12, 2026

Galleria BMW responded

Thank you for the great feedback! We’re so glad to hear that Ava was able to quickly and effectively resolve your issue and provide such excellent customer service. We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us!

January 10, 2026

Dealership Rating
Employee Rating

they do their best to make sure my leasing process is smooth, appreciate that especially during holidays More

by mmelissazhong
Recommend Dealer
Yes
Jan 12, 2026

Galleria BMW responded

Thank you for your kind feedback, Melissa! We’re so glad to hear our team worked hard to make your leasing process smooth—especially during the holidays. We truly appreciate you taking the time to share your experience and are grateful for the opportunity to assist you. Please don’t hesitate to reach out if there’s anything we can help with in the future!

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