Avi Avitan | Page 37

Fast and efficient From the moment I emailed with my inquiry to the moment I walked out with keys in had, everyone was so attentive and helpful. I would highly recommend From the moment I emailed with my inquiry to the moment I walked out with keys in had, everyone was so attentive and helpful. I would highly recommend More

by Alexis Verified Customer Verified Customer

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EXCELLENT CUSTOMER SERVICE I was back and forth for about a week trying to decide what SUV/Truck to buy. Avi worked with me every step of the way. He was extremely patient and n I was back and forth for about a week trying to decide what SUV/Truck to buy. Avi worked with me every step of the way. He was extremely patient and never once did I feel any pressure during this whole car buying experience. He was professional, courteous, friendly, and really seemed to care about my concerns. Naeem was a pleasure as well. The whole financial sit down can be an uneasy experience but he was able to get me through it without any issues. He explained everything and took his time, all the while making sure i understood all the documents i was signing. These two men are a great team; I would definitely recommend this dealership, more specifically, Avi as the salesperson because it seems as though he truly does care about the customer and then Naeem as as the financial employee to wrap up the deal. More

by jenpenusa Verified Customer Verified Customer

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Extremely impressed and happy with my experience I have nothing but great things to say about the customer and sales service I received from Avi. He was courteous, respectful, and attentive to all of I have nothing but great things to say about the customer and sales service I received from Avi. He was courteous, respectful, and attentive to all of my needs. I usually dread the whole car buying experience because I always am made to feel pressured by the salespeople. Avi really took the time to listen to what I wanted and never once did he make me feel uncomfortable. He gave me numerous options and we narrowed down which one best fit my needs and financial situation. We worked together and I was able to buy my new RAV without an issue! Because of his diligence, vast knowledge, communication skills and upbeat personality, I would definitely recommend him to others interested in buying a car. He was wonderful and I have NEVER met a salesperson who actually seemed to genuinely care about his customers. Just as an aside, when it came time to sign all the paperwork, I had to sit with Dylan Abel. He could learn a few things from Avi. I noticed he spoke rudely to Avi and I didn't appreciate that; Avi just let it slide and went on with our business. Dylan seemed bothered that he had to explain a few things to me on the paperwork; Naeem was out so Dylan had to assume his responsibilites and I don't think he was really interested in doing that. More

by JEN_PEN_US Verified Customer Verified Customer

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Best dealers ever Great group of guys that want to help you get the best deal... way better then Toyota of Newburgh. Very friendly and professional and easy to talk wit Great group of guys that want to help you get the best deal... way better then Toyota of Newburgh. Very friendly and professional and easy to talk with. No BS More

by Mikeye629 Verified Customer Verified Customer

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Friendly Customer Service Very Friendly dealership and sales people. Willing to go above and beyond to meet your needs. Avi was extremely helpful when I wanted to compare price Very Friendly dealership and sales people. Willing to go above and beyond to meet your needs. Avi was extremely helpful when I wanted to compare prices and vehicles. More

by jap727 Verified Customer Verified Customer

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Friendly service They were able to get my car in quickly for service and were efficient. Nice waiting area comfortable and clean. Also the service time was not long. They were able to get my car in quickly for service and were efficient. Nice waiting area comfortable and clean. Also the service time was not long. More

by RHPARK4 Verified Customer Verified Customer

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Great Buying Experience This is the 4th Toyota we have purchased from DCH. Avi Avitan found us a great 2018 Toyota Rav4 Limited which had all the new safety features that I w This is the 4th Toyota we have purchased from DCH. Avi Avitan found us a great 2018 Toyota Rav4 Limited which had all the new safety features that I wanted. The buying and financing processes were simple. Robert Goldberg handled our 4 year auto loan with HVFCU. We definitely intend to return to DCH the next time we are looking for a car. More

by Dartthecat Verified Customer Verified Customer

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Oil change Was all good till they told me I need brakes .i only have 19,000 miles should not need brakes that soon.i should not have had to pay for them. I think Was all good till they told me I need brakes .i only have 19,000 miles should not need brakes that soon.i should not have had to pay for them. I think there might have been a faulty part. More

by joey427 Verified Customer Verified Customer

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A Pleasant Sales Experience I needed to get a reliable used vehicle for my family and found one at DCH Wappingers Falls Toyota using some online-tools. I requested a test drive I needed to get a reliable used vehicle for my family and found one at DCH Wappingers Falls Toyota using some online-tools. I requested a test drive on-line and received a call from a representative within 10 minutes to schedule an appointment that afternoon. Upon arriving we met with Avi who was very courteous and polite, answered all of our questions, and took us on the test drive. After getting back and deciding to purchase the vehicle Avi worked with Naeem to get us a better financing deal than what we already had through our bank. Being the last day of the month, it was a busy, long, day for them but they stuck it out to the end with a cheerful attitude. Now we have our SUV and are very happy with the entire experience. Thanks! More

by adam.divelbiss Verified Customer Verified Customer

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Great Avi was great.Explained everything fully without any hesitation.Seemed to know the product well.Though after the sale and I took the car off the lot r Avi was great.Explained everything fully without any hesitation.Seemed to know the product well.Though after the sale and I took the car off the lot right home I noticed a hole in the rear bumper that was not their the 2 days before when I looked at the car.I called Avi and he stated he did not see it when he put on the plates the morning I picked up the car.I did have to wait for delivery of the car because their was a maintenance reset and the car had to be driven afterwards to reset before the delivery to me.Unfortunately I did not do a walk around when I took delivery.I did let Avi know what I found when I arrivedvhome More

by bjmj Verified Customer Verified Customer

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