
Melissa Tyler
Service Appointment Coordinator
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
2 yrs, 11 mos
Languages Spoken
English
48 Reviews of Melissa Tyler
January 20, 2021
"Everyone was very professional. I have been a customer..."
- CARLOGIORDANI
Everyone was very professional. I have been a customer in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the transaction was completed. Otherwise I would give a 5 star. Thanks for great service anyway.
Read MoreOther Employees Tagged: Allison Croshier, Thomas Hackett, Mike Giordano
January 19, 2021
"I brought the car in for an inspection. I explained that..."
- Jean Pizzola
I brought the car in for an inspection. I explained that the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it fixed it was going to be 5 hundred dollars. As a senior citizen on social security . I cannot pay these prices..
Read MoreOther Employees Tagged: Evin Calderon, Kathleen Crosbie, Allison Croshier, Thomas Hackett, Lindsay Mahavik, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
January 09, 2021
"Always dependable and accommodating. Easy to deal with..."
- vincent_marrone
Always dependable and accommodating. Easy to deal with and easy to get an appointment. The service is excellent and done with great professionalism. The waiting area is comfortable and clean. Good job keep up the good work.
Read MoreOther Employees Tagged: Evin Calderon, Kathleen Crosbie, Allison Croshier, Thomas Hackett, Lindsay Mahavik, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
October 16, 2020
"Great service. Always get me in when I call. People are..."
- rst89
Great service. Always get me in when I call. People are friendly and knowledgeable. Work is done quickly and professionally. It’s always a pleasure.
Read MoreOther Employees Tagged: Evin Calderon, Kathleen Crosbie, Allison Croshier, Thomas Hackett, Lindsay Mahavik, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
October 13, 2020
"They were able to find the recall parts needed, been..."
- kwhalen3629
They were able to find the recall parts needed, been unavailable sure g covid 19 F ast courteous, professional polite service.hepes me get problems resolved thanks.
Read MoreOther Employees Tagged: Thomas Hackett, Mike Giordano
September 04, 2020
"Everyone was courteous and accommodating and did their..."
- PSHAMPINE
Everyone was courteous and accommodating and did their best to help me during this trying time. I can’t say enough good things about Michael O’Hare. One of the nicest sales person I have ever worked with. I have dealt with him for three leases and will probably do a fourth.
Read MoreOther Employees Tagged: Michael O'Hare, Thomas Hackett
September 01, 2020
"I declined further brake service Due to the..."
- JEHESPEN
I declined further brake service Due to the recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, and I don’t believe we need this service.
Read MoreAugust 08, 2020
"The service provided was excellant and quick .i would..."
- A_SERS_2000
The service provided was excellant and quick .i would recommend this dealership. They are reliable and provide great customer service. The prices are very fair.
Read MoreOther Employees Tagged: Evin Calderon, Kathleen Crosbie, Allison Croshier, Thomas Hackett, Lindsay Mahavik, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
July 29, 2020
"Excellent service"
- Linda O
Contacted DCH for regular service, inspection and recalls. Melissa coordinated everything . Parts needed to be ordered for the recall repair and the parts department took care of that. I appreciated the appointment reminders. Melissa scheduled the work for me and everything went well. Waiting for the car was no problem and I was put at ease when I saw the air purifier in the waiting area. The service was only about an hour and the recall service around 2. Very pleased with DCH.
Read MoreOther Employees Tagged: Kathleen Crosbie, Michael Cimorelli , Andrew, Joe, Matt in parts department
July 21, 2020
"Great first service"
- jimp6
Took my car in to Toyota for the first time. Great service, fast service, All went very quickly and very smoothly. Love my Toyota! Can't wait to come back!
Read MoreOther Employees Tagged: Evin Calderon, Kathleen Crosbie, Allison Croshier, Thomas Hackett, Lindsay Mahavik, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein