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Robert Goldberg

Overview Reviews (821) Inventory (300)

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Robert Goldberg

Finance Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Robert hails from Yonkers NY and now resides in Dutchess County. He has more than two decades of experience in retail, with the last 11 years exclusively in the automotive industry. Robert has been with DCH Wappingers Falls Toyota for the past seven years. He is a huge NY Giants fan, so he is very happy that Toyota is now the official vehicle of the NY Giants.

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4.7

821 Reviews

Overview Reviews (821) Inventory (300)

Dealership Experience

21 yrs, 8 mos

Languages Spoken

English

4.7

821 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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821 Reviews of Robert Goldberg

May 21, 2026

Dealership Rating

Employee Rating

Did a great job . Give this guy a raise. Super car sales man! Fresh ride Give this guy a raise. Super car sales man! Fresh ride More

by Usadrains

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Karl Boye, Thomas Hackett, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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May 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We’re thrilled to hear you had such a great experience. We’ll be sure to pass along your kind words to the team. Enjoy your fresh ride, and thank you for choosing us!

May 06, 2026

Dealership Rating

Employee Rating

They understood our situation and worked really well helping us with purchasing a vehicle n helping us with purchasing a vehicle n More

by DCA078

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Karl Boye

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May 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad our team was able to understand your situation and support you through the vehicle purchase. It means a lot to know you felt well taken care of—we’re here if you need anything else along the way!

May 02, 2026

Dealership Rating

Employee Rating

The experience has been great. The whole team has been supportive and helped with questions. Thank you Jamal to go above and beyond. Recommend the dealership. The whole team has been supportive and helped with questions. Thank you Jamal to go above and beyond. Recommend the dealership. More

by Damien Cossar

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua Johns , Jamal - giving him 5 stars!

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May 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear you had a great experience and that the team was supportive and helpful with your questions. It’s wonderful to know Jamal went above and beyond for you. We truly appreciate your recommendation and look forward to seeing you again!

April 26, 2026

Dealership Rating

Employee Rating

I felt the negotiation on pricing for the vehicle was fair. I would consider purchasing a vehicle in the future with this dealership. The sales person I worked with was Steven Serino not Mr Goldberg so I fair. I would consider purchasing a vehicle in the future with this dealership. The sales person I worked with was Steven Serino not Mr Goldberg so I am not able to give a 5 star rating. More

by Kevin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua Johns , Steven Serino 5 Stars.

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Apr 26, 2026 -

DCH Wappingers Falls Toyota responded

Hi Kevin, thank you for your feedback! We’re glad to hear you found the pricing fair and that you would consider working with us again. We also appreciate you clarifying that you worked with Steven Serino, and we’ll make sure he receives your recognition.

April 19, 2026

Dealership Rating

Employee Rating

Everyone was very helpful a professional. The only issue that I had was with the sales manager was I felt not very professional in his dealing with me and my wife. I dealt with Raymond Hess a The only issue that I had was with the sales manager was I felt not very professional in his dealing with me and my wife. I dealt with Raymond Hess and he was very polite and professional. More

by DILLONBERNIE771

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dylan Abell, Matthew Rivera (in Sales), Joshua Johns , Raymond Hess

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May 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your purchase! We wish you many happy miles in your Tacoma. I want to thank you for your kind words about Ray Hess. He always delivers on the experience that our customers deserve. Simultaneously, please accept my apology regarding the other employee who fell short of the mark.

April 13, 2026

Dealership Rating

Employee Rating

Nothing but trouble with this truck i purchased! Bad battery ac not working and now entire truck is dead! No power at all. No lights can’t even lock doors or close windows. Terrible! Bad battery ac not working and now entire truck is dead! No power at all. No lights can’t even lock doors or close windows. Terrible! More

by tempestilli50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Melissa Tyler, Dylan Abell

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Apr 13, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 12, 2026

Dealership Rating

Employee Rating

The sales consultant Bryce Mann was consistently exceeding customer expectations by anticipating their needs and creating a memorable, positive first car purchasing experience. The finance manager R exceeding customer expectations by anticipating their needs and creating a memorable, positive first car purchasing experience. The finance manager Robert Goldberg made the paperwork process very clear and very efficient making it helpful for a first time buyer. More

by Markchu999

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Goldberg

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Apr 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear Bryce Mann exceeded your expectations and made your first car-buying experience memorable and positive. It’s also great to know Robert Goldberg made the financing process clear and efficient. We truly appreciate your kind words and wish you many happy miles in your new vehicle!

April 12, 2026

Dealership Rating

Employee Rating

Our sales representative and the manager were polite, efficient and had my car ready within hours efficient and had my car ready within hours More

by SHAHINDA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Goldberg

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Apr 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re glad to hear our sales representative and manager provided polite and efficient service and got your car ready so quickly. We truly appreciate your support and hope you’re enjoying your new vehicle!

April 11, 2026

Dealership Rating

Employee Rating

Felt very comfortable with Steven Serino. He understood everything we were looking for and very patient.Most helpful service with Steven Serino He understood everything we were looking for and very patient.Most helpful service with Steven Serino More

by ELNIN063

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Goldberg

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Apr 11, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re so glad to hear you felt comfortable with Steven Serino and that he was patient and helpful throughout your experience. It’s great to know he understood exactly what you were looking for. We truly appreciate your feedback and look forward to seeing you again!

April 10, 2026

Dealership Rating

Employee Rating

Everything was fast and easy. All employees were very polite The employees are very friendly. All employees were very polite The employees are very friendly. More

by HELLEN_CZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Goldberg

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Apr 10, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear everything was fast and easy and that our team provided polite and friendly service. We truly appreciate your support and look forward to seeing you again!

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