BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.8
244 Reviews
4.8

244 Reviews

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244 Reviews of BJ Diloy

May 20, 2025

Dealership Rating
Employee Rating

I always feel so welcome at this dealership! They always make me comforted knowing what is going on with my car and keeping me informed in the process! More

by LoraG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

May 20, 2025

Countryside Nissan responded

Thank you, LoraG! You made our day with your nice comments and 5 STAR rating!

May 18, 2025

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Employee Rating

We went in because the electrical system was just shutting down while driving. They made us pay $200 non-refundable just to look at it and said nothing was wrong. Took it to a small shop mechanic a w More

by fiedlerjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Countryside Nissan responded

fiedlerjs, we are sorry you are unhappy with your experience. We are researching the facts of the visit but it is difficult without a few details. Will you contact our service director Diego Valle to discuss further?

May 15, 2025

Dealership Rating
Employee Rating

Countryside Nissan ALWAYS tends to my needs relating to my vehicle. The service department and BJ are extremely helpful and knowledgeable. Tim Duda (manager) saw my wife and I waiting, he came over and st More

by WOLF217326
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Duda , Chuck

May 16, 2025

Countryside Nissan responded

THANK YOU, WOLF217326! We are grateful for your continued support of our business and our wonderful people.

May 15, 2025

Dealership Rating
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This dealership is great and the staff is very helpful and knowledgeable about my rogue sport More

by stephanienlevine
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Oscar

May 16, 2025

Countryside Nissan responded

Thank you, stephanienlevine! We appreciate your business and your 5 STAR rating for your recent visit!

May 12, 2025

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Great service. Bj is a amazing guy #1 dealer in the area . Great car wash and oil change More

by wreckersam24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

May 13, 2025

Countryside Nissan responded

Thank you, wreckersam24! #BJDILOYfanclub!

May 11, 2025

Dealership Rating
Employee Rating

I brought my car in and everybody was very helpful and they finished my car very quickly More

by lolit_francia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

May 12, 2025

Countryside Nissan responded

Thank you, lolit_francia, for taking the time to share your 5 STAR rating for your experience with our service team!

May 10, 2025

Dealership Rating
Employee Rating

I am only talking about the service department. In this time of uncertainties and high cost, it is nice to find a place where there are honest people. Like going to your dentist you hate for him/he More

by badgergc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Unfortunately, I am better with faces than I am with names.

May 12, 2025

Countryside Nissan responded

badgergc, we are so excited to know you had a great experience with our service department and that you support them fully! Thank you for taking the time to share your confidence with our team.

May 09, 2025

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Employee Rating

Service Advisor B. J. is the reason that I have my car serviced here! He is a pro! More

by Drrick
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

May 12, 2025

Countryside Nissan responded

#BJ Diloy fan club member! Thank you, Drrick!

May 08, 2025

Dealership Rating
Employee Rating

Customer service was great! The explanation of the problem I had was explained in great detail. More

by rgdenham6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 08, 2025

Countryside Nissan responded

rgdenham6, we truly appreciate your 5 STAR rating and review of your visit! Thank you.

May 07, 2025

Dealership Rating
Employee Rating

Service was prompt and explained by the video that was provided. Scheduling was easy to make. Having to provide this 15 word minimum is annoying though. Doesn't seem necessary given the attribute ra More

by Schaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

May 08, 2025

Countryside Nissan responded

Thanks, Schaba! We appreciate your 5 STAR rating and that you reached the 15 word minimum... lol

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