BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy | Page 2

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
366 Reviews
4.8

366 Reviews

Write a Review

366 Reviews of BJ Diloy

August 26, 2026

Dealership Rating
Employee Rating

I recently purchased a vehicle from countryside Nissan. Everything was pleasant and handled professionally ,salesman was great and the service department was very accommodating and corrected a faulty brak More

by kkaraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Countryside Nissan responded

Thank you for your kind feedback and for choosing Countryside Nissan. We are pleased to hear that your purchase experience was handled professionally and that our sales and service teams assisted you effectively. Your satisfaction is important to us, and we appreciate the opportunity to earn your business. Enjoy your new vehicle! Countryside Nissan Team

Aug 26, 2026

kkaraus responded

Service department corrected a faulty brake light with professionalism and accommodated my needs very pleasantly. The whole dealership has a welcoming attitude. BJ was especially accommodating.

August 23, 2026

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Found a vehicle listed online. Came over to the dealership, Test drove, Made a deal. More

by macweist
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Diego Valle , Jimmy Ramierez, Sal H.

Aug 23, 2026

Countryside Nissan responded

We’re glad you were able to find a Silverado 1500 online, test drive it, and finalize your purchase so smoothly. Your five-star rating means a lot to our team. Countryside Nissan Team

August 23, 2026

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Purchasing a vehicle is a huge investment and I was hesitant but this dealership made my experience and decision to buy an outstanding one!!! The staff provided top tier service, they were very kind, f More

by ptanjale
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Recommend Dealer
Yes
Aug 23, 2026

Countryside Nissan responded

Knowing the process felt stress- and hassle-free means a lot to our service team. Hearing you found our staff kind, knowledgeable, and transparent, and appreciated the consistent positive energy during service on your Nissan Rogue is truly rewarding. Countryside Nissan Team

August 12, 2026

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Upon arrival, I worked with BJ. He looked up our appointment, documented our issues and provided status as promised. Work was completed same day! More

by Linda.Higgins
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Recommend Dealer
Yes
Aug 12, 2026

Countryside Nissan responded

We're glad Bj documented your concerns, kept you informed, and that your Pathfinder was ready the same day. Hearing your kind feedback means a lot to our service team. Countryside Nissan Team

August 10, 2026

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Starting with BJ the service was prompt, professional, and courteous. The waiting room was comfortable. Everything went well, though tech forgot to increase tire pressure. That's a very minor issue. I'll More

by NABOGGIONI
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 10, 2026

Countryside Nissan responded

Hearing that Bj’s timely, professional service and our comfortable waiting room met your expectations means a lot to our service department. We appreciate your understanding about the minor tire pressure oversight. We look forward to welcoming you back in six months. Countryside Nissan Team

July 25, 2026

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Everyone was very friendly. The guy in service knew me. The other guy walked around salesman. He knew me while I thought I was two cars from so but they were friendly not just t More

by jamesfinn0806
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 25, 2026

Countryside Nissan responded

Thank you for sharing your experience. It’s wonderful to know our team made you feel at home and kept you informed during your Nissan Rogue service. We appreciate your kind words and look forward to your next visit. Countryside Nissan Team

July 25, 2026

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They get the job done right first time and they let you know exactly what’s wrong with your car More

by HM13MONEY
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Recommend Dealer
Yes
Jul 25, 2026

Countryside Nissan responded

We’re happy we could pinpoint the issue and fix your Nissan correctly on the first visit. Thank you for highlighting our clear communication. We look forward to serving you again. Countryside Nissan Team

July 25, 2026

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The service department treats me like family they know my name they’re very very helpful and I feel like I’m part of the family. I’ve bought two cars there. I can’t wait to get my third one there and my daug More

by jamesfinn0806
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2026

Countryside Nissan responded

Thank you for sharing such a positive experience with our service department. We’re delighted you feel like part of the family and appreciate your trust after two Nissan purchases and service on your Rogue. It’s exciting that your daughter also found her car here, and we look forward to welcoming you both back for that third vehicle. Countryside Nissan Team

July 17, 2026

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Employee Rating

Told problem diagnosis short time cost high didn’t deduct from repair labor very high More

by 258dhl
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Recommend Dealer
No
Jul 22, 2026

Countryside Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Countryside Nissan Team

July 14, 2026

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Employee Rating

Very satisfied with the service experience at Countryside Nissan. Staff are always pleasant and professional. Service is timely and work is always explained in detail. More

by gm7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Countryside Nissan responded

Thank you for sharing your positive service experience on your Nissan Murano. We’re pleased our team delivered professional, prompt service with clear explanations. We look forward to assisting you again. Countryside Nissan Team

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