BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy | Page 31

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
342 Reviews
4.8

342 Reviews

Write a Review

342 Reviews of BJ Diloy

April 13, 2024

Dealership Rating
Employee Rating

I can't say enough about the employees and service provided at this location. I live 5 min from the dealership in the city but drive to countryside for my services! More

by AITURRALDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Walega

Apr 15, 2024

Countryside Nissan responded

WOW, thank you AITURRALDE1! We appreciate your continued support of Coumtryside Nissan. We hope to earn 5 STARs with continued effort.

April 12, 2024

Dealership Rating
Employee Rating

I stood at the counter while BJ Diloy was on his phone watching videos and disregarded me, he even looked in my direction and looked back down at his screen until I called him out to help me. Just extreme More

by AriTioneR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Garland

Apr 13, 2024

Countryside Nissan responded

AriTioneR, We are very sorry to read that you had a poor experience and felt unacknowledged by our team. BJ Diloy continually receives high praise from guests and has for years so your comments are certainly out of character for him. None the less we understand that your perception is valid and we will address with he and Garland (along with the rest of the team) We hope the work performed on your vehicle was done to your satisfaction and that our team was just having an off day. Thank you for letting us know your feelings.

April 11, 2024

Dealership Rating
Employee Rating

Excellent service. Wonderful video review!! Great people working at front desk and in the shop. Prices a bit higher than market is only reduction. More

by AL.KAMIENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Countryside Nissan responded

Thank you, AL.KAMIENSKI, people love the video for sure!! We do price check the area and competition to make sure we are always in line but the market pricing has certainly seen increases in total.

April 11, 2024

Dealership Rating
Employee Rating

Friendly attendants and customer service, quick process of check in and out, great experience for my first time. More

by krovello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Countryside Nissan responded

Thank you, krovello! Welcome to the first-timer!!

April 08, 2024

Dealership Rating
Employee Rating

Great Customer service! Keep up the great job, with educating customers about their vehicles, as well as offering friendly customer service! More

by Semithis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Countryside Nissan responded

Semithis02, THANK YOU! WE appreciate your continued business and your 5 STAR rating.

April 07, 2024

Dealership Rating
Employee Rating

The service at the dealership is very pleasant and always available to help with any request. More

by GPETRUCCI530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Countryside Nissan responded

Thank you, GPETRUCCI530!

Apr 11, 2024

Countryside Nissan responded

Thank you, GPETRUCCI530!

April 07, 2024

Dealership Rating
Employee Rating

I’ve bought cars from them before excellent dealership Christian who helped us GREAT I hope I spelled his name correctly More

by THELMA555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Rivera, Tim Duda, Kuba Luc, Cinthya Bautista, Edward Doerge, Jaime Avelar , John Benedetto, Chuck Ippolito, Keith Walega

Apr 10, 2024

Countryside Nissan responded

THANK YOU, THELMA555! Yes, you have Christian's name spelled perfectly!

Apr 11, 2024

Countryside Nissan responded

THANK YOU, THELMA555! Yes, you have Christian's name spelled perfectly!

April 07, 2024

Dealership Rating
Employee Rating

Great job and quick. Did exactly what was needed and no pressure. Will go back again. More

by MELESIOSUSANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Countryside Nissan responded

Thank you, MELESIOSUSANA, for taking the time to share your 5 STAR rating! We love it!!

Apr 11, 2024

Countryside Nissan responded

Thank you, MELESIOSUSANA, for taking the time to share your 5 STAR rating! We love it!!

April 06, 2024

Dealership Rating
Employee Rating

Great service, very prompt. I like how they sent a quick video to demonstrate the multi-point inspection. Fast wifi in the waiting area so i could work while i wait. Overall a v More

by SK3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Keith Walega

Apr 09, 2024

Countryside Nissan responded

Thank you, SK3000! People LOVE the video! We're glad you do too!

Apr 10, 2024

Countryside Nissan responded

Thank you, SK3000! People LOVE the video! We're glad you do too!

April 06, 2024

Dealership Rating
Employee Rating

I bought my care from here and the people are always friendly and helpful. Thank you. More

by CHRISDARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Countryside Nissan responded

Thank you, CHRISDARAY! We appreciate your continued business and kind words about our team!

Apr 10, 2024

Countryside Nissan responded

Thank you, CHRISDARAY! We appreciate your continued business and kind words about our team!

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