BRI BRAUN
BRI BRAUN at Toyota of Brookfield

BRI BRAUN

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

5.0
79 Reviews
5.0

79 Reviews

Write a Review

79 Reviews of BRI BRAUN

July 24, 2025

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Employee Rating

As usual, my scheduled service was handled with courtesy, professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns. More

by billglowing
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Recommend Dealer
Yes

July 20, 2025

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Bri has great customer service. Looking forward to working with her again for all our future service needs. More

by Markkowalski40
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Recommend Dealer
Yes
Jul 22, 2025

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2025

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I had an issue with my rear window and Bri fixed it. She is great. I like the experience I get there More

by Gprokuda
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Recommend Dealer
Yes
Jul 17, 2025

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

July 14, 2025

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Great service and advisors to assist me with my vehicle and questions on my new four runner More

by Gprokuda
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2025

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

July 10, 2025

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Bri was exceptional and she saved me as a customer. She corrected the issue I had with something that was done and went the extra mile(s) to help me. I hope I have her the next time I come in for ser More

by jemurphy019
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2025

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

June 11, 2025

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Have always had excellent service, and am kept informed about the status of my car, either in person or via text. More

by Rhoda
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Recommend Dealer
Yes
Jun 14, 2025

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2025

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I recently worked with Bri at Toyota of Brookfield, and I couldn’t be happier with the experience! From start to finish, Bri was knowledgeable, friendly, and truly went above and beyond to ensure everything More

by barberg35
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Toyota of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2025

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Service work provided was perfectly executed and done in a timely fashion. Our Toyota has never had a breakdown problem due in large part to the excellent service work and recommendations from this dealersh More

by gskoronski
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2025

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 15, 2025

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Employee Rating

Bri at Toyota of Brookfield is amazing to work with. She is kind, helpful, and knows what she is doing. She makes everything super easy. Highly recommend her!! More

by Lanextstep
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Sberna, Jacob Sberna

Apr 17, 2025

Toyota of Brookfield responded

Hello, we're happy you found our staff Bri to be so supportive during your experience here at Toyota of Brookfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2025

Dealership Rating
Employee Rating

Bri was very professional and courteous arranging for, and following through, on my recent service appointment! Timely, knowledgeable, and complete. I would rate her A+! More

by Mazzachuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Toyota of Brookfield

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