BRI BRAUN
BRI BRAUN at Toyota of Brookfield

BRI BRAUN

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

5.0
88 Reviews
5.0

88 Reviews

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88 Reviews of BRI BRAUN

January 13, 2026

Dealership Rating
Employee Rating

I had a very positive first impression. My service rep was great! She kept me informed and was very timely. THANK YOU. More

by chwheeler1955
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2026

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 07, 2026

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Excellent service from Zach and his team at Napleton Toyota in Brookfield. I’m always a satisfied customer More

by ppagel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Schuett

Jan 10, 2026

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 21, 2025

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They were extremely helpful and quick. I love to get my rav4 serviced with him and the dealership More

by vikram
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Recommend Dealer
Yes
Dec 25, 2025

Toyota of Brookfield responded

Hello, we're glad to hear our Staff took such great care of you, Vikram! We hope we can continue to be of service to you down the road!

December 03, 2025

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Went above and beyond to provide great customer service. Made the process much easier for me. More

by ellis.maurice
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2025

Toyota of Brookfield responded

Hi Ellis, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

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Bri is THE most trust worthy person to work with - she has found issues that needed or did not need to be done. I always contact Bri in advance to make sure I get to work with her, she is that amazing. More

by Jennifer
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2025

Toyota of Brookfield responded

Hi, we're glad to hear our staff took such great care of you, Jennifer! We hope we can continue to be of service to you down the road!

September 09, 2025

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Employee Rating

Bri set up my oil change and other services and ensured they were done in a timely manner as I had a schedule to keep that day. She communicated well and I was very happy with the service there. More

by Tyler
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Toyota of Brookfield responded

Hello Tyler, we're glad to hear you found Bri to be so helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2025

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Bri was my service manager. She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service. More

by Ron
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2025

Toyota of Brookfield responded

Hi Ron, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2025

Dealership Rating
Employee Rating

Bri Braun was my service advisor . She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck More

by tsgoble1
Recommend Dealer
Yes
Sep 03, 2025

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2025

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Employee Rating

Friendly staff. Ease of making appointments. Services able to be completed during current appointment time. More

by nursecurtis
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Service Time
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Recommend Dealer
Yes
Aug 01, 2025

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

Dealership Rating
Employee Rating

As usual, my scheduled service was handled with courtesy, professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns. More

by billglowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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