BRI BRAUN
BRI BRAUN at Toyota of Brookfield

BRI BRAUN

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

5.0
92 Reviews
5.0

92 Reviews

Write a Review

92 Reviews of BRI BRAUN

April 01, 2026

Dealership Rating
Employee Rating

Bri in service department was fantastic. Excellent customer service. Highly recommend working with her at Toyota in Brookfield. More

by daltonhribar
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2026

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!

March 15, 2026

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I had my car in to for a service Campaign & Recall at Toyota of Brookfield in Brookfield WI recently & had a very amazing experience. A service manager named Bri Braun really listened to my concerns& he More

by troygauger
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 20, 2026

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2026

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Great young lady. Hopefully she will remain my service manager. Nice shuttle service and clean dealership More

by cmonfre
Service Price Transparency
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Recommend Dealer
Yes
Mar 02, 2026

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

February 04, 2026

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Great service and did a great job taking are of my needs. Defiantly will return for my service needs More

by oldfordcoupe
Service Price Transparency
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Recommend Dealer
Yes
Feb 08, 2026

Toyota of Brookfield responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

January 13, 2026

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I had a very positive first impression. My service rep was great! She kept me informed and was very timely. THANK YOU. More

by chwheeler1955
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2026

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 07, 2026

Dealership Rating
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Excellent service from Zach and his team at Napleton Toyota in Brookfield. I’m always a satisfied customer More

by ppagel
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Recommend Dealer
Yes

Other Employees Tagged: Zach Schuett

Jan 10, 2026

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 21, 2025

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They were extremely helpful and quick. I love to get my rav4 serviced with him and the dealership More

by vikram
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Recommend Dealer
Yes
Dec 25, 2025

Toyota of Brookfield responded

Hello, we're glad to hear our Staff took such great care of you, Vikram! We hope we can continue to be of service to you down the road!

December 03, 2025

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Went above and beyond to provide great customer service. Made the process much easier for me. More

by ellis.maurice
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Recommend Dealer
Yes
Dec 04, 2025

Toyota of Brookfield responded

Hi Ellis, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

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Bri is THE most trust worthy person to work with - she has found issues that needed or did not need to be done. I always contact Bri in advance to make sure I get to work with her, she is that amazing. More

by Jennifer
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2025

Toyota of Brookfield responded

Hi, we're glad to hear our staff took such great care of you, Jennifer! We hope we can continue to be of service to you down the road!

September 09, 2025

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Employee Rating

Bri set up my oil change and other services and ensured they were done in a timely manner as I had a schedule to keep that day. She communicated well and I was very happy with the service there. More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Toyota of Brookfield responded

Hello Tyler, we're glad to hear you found Bri to be so helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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