Bri was my service manager.
She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service.
She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service.
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by Ron
Service Price Transparency
Sep 03, 2025 -
Toyota of Brookfield responded
Hi Ron, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Bri Braun was my service advisor .
She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck
She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck . Thanks Bri !
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by tsgoble1
Sep 03, 2025 -
Toyota of Brookfield responded
Hi, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Friendly staff.
Ease of making appointments. Services able to be completed during current appointment time.
Ease of making appointments. Services able to be completed during current appointment time.
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by nursecurtis
Service Price Transparency
Aug 01, 2025 -
Toyota of Brookfield responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.
As usual, my scheduled service was handled with courtesy,
professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns.
professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns.
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by billglowing
Service Price Transparency
Jul 25, 2025 -
Toyota of Brookfield responded
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bri has great customer service.
Looking forward to working with her again for all our future service needs.
Looking forward to working with her again for all our future service needs.
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by Markkowalski40
Service Price Transparency
Jul 22, 2025 -
Toyota of Brookfield responded
Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service and advisors to assist me with my vehicle
and questions on my new four runner
and questions on my new four runner
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by Gprokuda
Service Price Transparency
Jul 17, 2025 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!
I had an issue with my rear window and Bri fixed it.
She is great. I like the experience I get there
She is great. I like the experience I get there
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by Gprokuda
Service Price Transparency
Jul 17, 2025 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!
Bri was exceptional and she saved me as a customer.
She corrected the issue I had with something that was done and went the extra mile(s) to help me. I hope I have her the next time I come in for ser
She corrected the issue I had with something that was done and went the extra mile(s) to help me. I hope I have her the next time I come in for service. Thank you, Bri for all that you did.
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by jemurphy019
Service Price Transparency
Jul 11, 2025 -
Toyota of Brookfield responded
Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.
Have always had excellent service, and am kept informed
about the status of my car, either in person or via text.
about the status of my car, either in person or via text.
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by Rhoda
Service Price Transparency
Jun 14, 2025 -
Toyota of Brookfield responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I recently worked with Bri at Toyota of Brookfield, and I
couldn’t be happier with the experience! From start to finish, Bri was knowledgeable, friendly, and truly went above and beyond to ensure everything
couldn’t be happier with the experience! From start to finish, Bri was knowledgeable, friendly, and truly went above and beyond to ensure everything went smoothly. She answered all of my questions with patience and made the entire process easy and stress-free. The level of customer service she provided was exceptional, and it’s clear she genuinely cares about helping her customers. I highly recommend Bri and the team at Toyota of Brookfield if you’re looking for outstanding service and a hassle free.
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by barberg35
Jun 04, 2025 -
Toyota of Brookfield responded
Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!