As usual, my scheduled service was handled with courtesy,
professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns.
professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns.
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by billglowing
Service Price Transparency
Jul 25, 2025 -
Toyota of Brookfield responded
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bri has great customer service.
Looking forward to working with her again for all our future service needs.
Looking forward to working with her again for all our future service needs.
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by Markkowalski40
Service Price Transparency
Jul 22, 2025 -
Toyota of Brookfield responded
Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!
I had an issue with my rear window and Bri fixed it.
She is great. I like the experience I get there
She is great. I like the experience I get there
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by Gprokuda
Service Price Transparency
Jul 17, 2025 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!
Great service and advisors to assist me with my vehicle
and questions on my new four runner
and questions on my new four runner
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by Gprokuda
Service Price Transparency
Jul 17, 2025 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!
Bri was exceptional and she saved me as a customer.
She corrected the issue I had with something that was done and went the extra mile(s) to help me. I hope I have her the next time I come in for ser
She corrected the issue I had with something that was done and went the extra mile(s) to help me. I hope I have her the next time I come in for service. Thank you, Bri for all that you did.
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by jemurphy019
Service Price Transparency
Jul 11, 2025 -
Toyota of Brookfield responded
Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.
Have always had excellent service, and am kept informed
about the status of my car, either in person or via text.
about the status of my car, either in person or via text.
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by Rhoda
Service Price Transparency
Jun 14, 2025 -
Toyota of Brookfield responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I recently worked with Bri at Toyota of Brookfield, and I
couldn’t be happier with the experience! From start to finish, Bri was knowledgeable, friendly, and truly went above and beyond to ensure everything
couldn’t be happier with the experience! From start to finish, Bri was knowledgeable, friendly, and truly went above and beyond to ensure everything went smoothly. She answered all of my questions with patience and made the entire process easy and stress-free. The level of customer service she provided was exceptional, and it’s clear she genuinely cares about helping her customers. I highly recommend Bri and the team at Toyota of Brookfield if you’re looking for outstanding service and a hassle free.
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by barberg35
Jun 04, 2025 -
Toyota of Brookfield responded
Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service work provided was perfectly executed and done in
a timely fashion. Our Toyota has never had a breakdown problem due in large part to the excellent service work and recommendations from this dealersh
a timely fashion. Our Toyota has never had a breakdown problem due in large part to the excellent service work and recommendations from this dealership.
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by gskoronski
Service Price Transparency
Jun 04, 2025 -
Toyota of Brookfield responded
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Bri at Toyota of Brookfield is amazing to work with.
She is kind, helpful, and knows what she is doing. She makes everything super easy. Highly recommend her!!
She is kind, helpful, and knows what she is doing. She makes everything super easy. Highly recommend her!!
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by Lanextstep
Service Price Transparency
Apr 17, 2025 -
Toyota of Brookfield responded
Hello, we're happy you found our staff Bri to be so supportive during your experience here at Toyota of Brookfield. Please let us know if there is anything else we can do for you; we are more than happy to help!
Bri was very professional and courteous arranging for,
and following through, on my recent service appointment!
Timely, knowledgeable, and complete.
I would rate her A+!
and following through, on my recent service appointment!
Timely, knowledgeable, and complete.
I would rate her A+!
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by Mazzachuck
Service Price Transparency
Mar 16, 2025 -
Toyota of Brookfield responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future.
Best wishes,
Toyota of Brookfield